You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. Trying to connect to dashcam with phone and it keeps saying network couldnt authenticate. Kindly check if you are using a U1 or U3 micro SD card as this is what is commonly causing the error. We accept order cancellations before the product is shipped or produced. Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. $179.99. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state or province to province. To remedy this, heres what we suggest you try. We cannot cancel the order if the product is already shipped out. It does the same thing with any of these cards or no card. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. Our Vava baby monitor has been great in the last year we've had it. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. i only used 2gb from a 64gb sim card, any suggestions? The SD Card will come up as a storage device on your Laptop/Computer. Hi, My Camera Va-VD009 will not enter menu. The camera does have a power cord and wall plug as well. current price $179.99. Step 8: Tap on the settings cogwheel icon at the top right of the page. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. Six Steps to Reduce Baby Monitor Interference 1. It does record but cannot be accessed. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. Hi Gillian. Was it like this ever since you receive the device? FREE delivery Fri, Feb 17. Tried to update the firmware from 1.2 to 1.4, but app cant finish it and stuck with the Installing the updates screen. Hello! Hope this Helps . Hi Tee. For us to further assist you. Orders will ship within 2-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Hi Matthew, we are sorry for the issue you got with the dashcam. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. To further assist you may we know the model number of the dashcam? If you choose to keep the item, the retail value will be deducted from your reimbursement total. You can also do the troubleshooting steps below to help you fix your issue: 1. Try to plug it in on a different power supply or power outlet. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. There are beep sound associate with it. Please click here for a list of contact details for the EEA data protection authorities. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. Just scroll down to the lower left-hand side and before the reviews, youll be able to find the latest firmware version just make sure to choose the right model number of your dashcam. We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. Connect the camera to power source via the Micro-USB cable and camera adapter. 1 Connect the monitor adapter to the monitor and a power outlet. What should I do? No connection. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Were sorry for the inconvenience youre having with the dashcam. 3. The format is either NTFS or exFAT. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. The SD Card will come up as a storage device on your Laptop/Computer. Does the warranty apply overseas? Hi, Gary thank you for bringing this to our attention. Should I keep all the accessories in case of a return? 3. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. This includes using personal data for purposes such as data analysis, research, and audits. Remove the SD Card from your Laptop/Computer. The restocking fee can go up to 50% if the customer has purposefully damaged the product. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. Step 7: Open the VAVA Dash App. We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. We are sorry to hear that you are having an issue with your VAVA product. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Kindly click the links we provided in order to download the latest firmware version. Hi Rodney, we are sorry for the trouble you have with registering. Sometimes the connection can get and your cable may have fallen out. You must not use this website to transmit or send unsolicited commercial communications. $159.99 from BuyBuyBaby. with your baby monitor. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. Step 8: Tap on the settings cogwheel icon at the top right of the page. Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit www.vava.coms liability in respect of any: Death or personal injury caused by www.vava.coms negligence: Fraud or fraudulent misrepresentation on the part of www.vava.com, or. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. We may share personal data with all our-affiliated companies. Its normally just one or the other that works for our Dashcam. Hi, Arnold for technical issues kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Perhaps thats why the loop recording doesnt work anymore. It seems to be a common issue. 4. Unfortunately, the transmission of information via the Internet is not 100% secure. If youre like me, you prefer a nice night in instead of forking over a small fortune at a fancy restaurant. 5. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. Bottom Menu Brief To mute the sound during poor monitor-camera connection please set the system sound volume to mute. Try a Smart Baby Thermometer. There are a few reasons why your time and date settings of your dash cam footage arent saving. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. Dash Cam may crash if you connect and disconnect it too frequently. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Save with. Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. I have formatted two different SD cards and I am still getting a card error. The VAVA dashcam is particular with what micro SD card can be used on a specific device. Picture is clear enough for me to see my baby breathing. You have the right to receive your personal data in a structured and standard format. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. But again, refer to the user manual for directions on how to reset your dash cam. Limited time deal. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? HELP! www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. I cant find this model on your website either. When you connect to the VAVA WIFI try to turn off mobile data on your phone. Please try the following Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. Please note that the specific cookies we may use vary depending on the specific websites and services you use. 3. Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. Were sorry for the trouble youre having with your dashcam. Enjoy $1200 off VAVA 4K Laser TV Bundle Free shipping for orders over $35 . Warranty periods differ according to the model. 4. Hi Fatima. I have a 128gb Sandisk Etreme Plus U3 card. Do not write the RMA number on the actual box. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. Next, contact your bank. Hi Shawn, we are sorry for the trouble you had with setting the device up. Am I missing something? 4. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. 1. You must not use this website for any purposes related to marketing without www.vava.coms express written consent. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. Would not recommend. Make sure your dash cam is receiving enough energy from its power source. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 1. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. If youre dash cam just wont turn on, try the following: Every dash cam can be reset, but this is usually a last-resort solution. Any expected delivery dates that may be given are only estimates. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? We will respond to your request promptly upon receipt. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. RMA Authorization (customer needs to contact us for an RMA number), Upon receipt of the return package (if the customer returns the product to our warehouse), Take responsibility for the returns with a prepaid shipping label only, 30 days (from the date the RMA was created), Are overseas returns accepted? We will look into this. Turn on the dash cam. Check on your little one from anywhere in the house. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Make sure that your car engine is on. Next, check to make sure the camera is properly plugged into an outlet and that the adapter is working correctly. $13499$179.99. Weve taken steps to ensure that this information cannot be linked back to you and we require third parties to keep all shared information in its anonymized form. Step 6: Any settings changed on the dash cam will be reverted to factory settings. Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. Hi good day. Orders can be delayed due to verification or the time the order has been placed. Modern lifestyles and meaningful technology from VAVA. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. Step 3: Save the firmware file onto the SD Card. I guess im having the same problem as everyone else with the sd card. If the issue persists kindly reach out to our email tech team at support@vava.com. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. Pairing the Baby Monitor & the Camera Uninstall and Reinstall the VAVA app. Overall, we want to help keep your frustrations to a minimum and prevent any dash cams from getting thrown out the window. Please help. 2. 2. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Whats happening with it? Contact your reseller or email support@vava.com for assistance. can you healp me about that. Hi Hugo, we regret to hear that you are having an issue with your unit. Baby Thermometer. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. How do I prevent this from happening? (shipped by VAVA). This website is provided as is without any representations or warranties, express or implied. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. Turn your dash cam off, wait about a minute, and then turn it back on again. This is the SECOND DASH CAM that I bought from you guys, that has died on me. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. Hi, Jose thank you for bringing this to our attention. Hi, ken. To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. Remove the SD Card from your Laptop/Computer. First, check the battery level on the monitor. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Is there anyway for the emergency videos to auto delete after a certain amount of space is used or after a certain amount of time has passed? For us to further assist you. Add-on Baby Cam. I tried 3 different Sandisk 32 Description. The signal range is great. Connect to the dash cam via WiFi with a mobile device. Your account information and customer support: Technical information, including the Internet protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and language preferences. Please let me know how I can fix this because its been an ongoing issue. Today I had an accident at 10:04pm. Unplug, Replug, and change charging cables. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. Step 1: Power down the VAVA Dash Cam. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Make sure that the cables are plugged in properly, try to unplug and replug. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. Auto-pilot button, one-press 2X and 4X . To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. Please try the following troubleshooting below that will help fix this issue: Hi Adrian. Hi Dave. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. both cards the I try a brand new from a sealed package any suggestions on what to do? Step 1: Power down the VAVA Dash Cam. Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. Reset it for 3-5 attempts and try again. Please try the following Check your settings to figure out the default quality setting. Please give me a solution. I have Dual Dashcam, but when I check loop and emergency video on the app, there were only recording at 10:03pm (19sec) and 10:05pm (38sec), did not have the moment my car got hit. We are more than willing to help. 1. You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. If still the same issue reset the dashcam at least 3 times. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. Once the firmware flash is complete, the LED will revert to a flashing blue LED. have the same problem. We accept product returns. - we shipped it there. Model is VA-VD017. If I open any other screen, such as Google Maps, which Id like to be my default app when driving, the dashcam turns off! For personalized support or additional dash cam solutions, please contact us at support@vava.com. VAVA makes no other express warranties with respect to the product. on the outgoing package? Let us know how it goes. Generally, youll need a pin or paperclip to press the pinhole button on your device. Note: For reference only. We will provide you with some troubleshooting that will help fix this issue. Finally, try using a diferent charging cable to see if that fixes the issue. This website uses cookies. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. troubleshooting steps to help you resolve the issue: Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! User Manual Warranty Shipping Policy Return Policy Privacy Policy Terms & Conditions Search by Product Name/Model X VA-IH009 CE-DOC X VAVA Portable SSD Touch X VA-LT002 VAVA 4K Projector X VA-IH006 CE-DOC X VA-VD002 VAVA Dual Dash Cam X VA-CD001 VAVA 1080p Dash Cam X The blue light just stays on and resetting it wouldnt do anything. The suction cup melted and slides down the windshield. An SD Card reader/SD Card adapter may be needed. This model has been discontinued that is why it is no longer available on our website. WTH! (If the steps dont work please proceed on the Firmware Update). Step 8: Tap on the settings cogwheel icon at the top right of the page. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). Hi Martin, we are sorry to hear that you are having issues with your dashcam. Step 1: Power down the VAVA Dash Cam. To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. If still, the same issue send us an email to support@vava.com for us to further assist you. Using the two-way talk to comfort your baby anytime. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Please follow the steps below to troubleshoot the issue. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. Please advise I dont like driving without it. Below is the information about vava baby monitor poor connection . Hi Augustin. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. Step 2: Remove the SD Card from the dash cam. All purchases through VAVA.com are made pursuant to a shipment contract. Anyone else have this problem. and tried detecting device also said cant detect im so stressed out. troubleshooting steps to help you resolve the issue: In the meantime, please email us at support@vava.com regarding this, so we can send you a specific follow up. Hi Matthew. Step 5: Supply power to the dash cam. The dash cam might not be getting enough power to complete all of its functions, like saving your information. 3. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. Step 2. Its normally just one or the other that works for our Dashcam. You may contact us to exercise your rights. When you connect to the VAVA WIFI, turn off your phones mobile data. Press the reset button to reboot the device. If FAT32 would still not work, try formatting it again to XFAT then test. Quick shop. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. Adhesive Refill Pack. Baby Monitor. When the menu button is pressed the camera shuts down. Please check the email attachment and download it on your laptop/PC. Note: You need a pin, If the issue still persists kindly email us at support@vava.com. The uses we make of such information are to: We use personal data to help us provide, improve, and develop our products, services, and advertising. I tried the SD card that came with the camera and two others. Make sure the electrical outlet is working and not controlled by a wall switch. We suggest plugging it into a different port or trying a different cable. Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? Nothing on this website constitutes, or is meant to constitute, advice of any kind. Can you tell me what is wrong with product? Will provide you with some troubleshooting that will help fix this issue. But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. Please reset the Dash cam at least 3-5 times and reflash firmware. All other products and brand names are trademarks of their respective owners. Hi Mark, we are sorry for the issue that you have with the dashcam. On VAVA dash cams, the default setting is 720p. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. Hi Jorge, our apologies for the issue with your device. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. 3. Uninstall and Reinstall the VAVA app. 4500mAh capacity maintains 24hr battery life. 2 Unplug the unit when its power indicator turns off indicating a full charge. You can purchase adhesive disks to fix this problem. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We appreciate your effort in trying to troubleshoot the issue. This will take you off our marketing email list. Hi Jarvis. https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. Hi I have the Dual Front and Rear Dash Cam. For customer service please contact: support@vava.com. The VTech DM111 Audio Monitor. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. www.vava.com may revise these terms and conditions from time-to-time. Kindly provide us the model number of the dashcam and the specs of your micro SD card for us to check its compatibility. Hi Daniel. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. I just received a VAVA dash cam as a gift. This is to isolate if the program is at fault or the hardware. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Hi Jessica. Who pays the shipping fee for shipping back the unauthorized return package? If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. Posted on February 9 2021 by February 9 2021. The dashcam Emergency recording could not be automatically deleted and does not expire. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. We also may use your data to process and respond to your requests when you contact us. It may take some time before your refund is officially posted. I was in the same boat where i was getting the SD card Error. What micro SD cards have you tried? Ive also formatted the SD card and even tried a different card but nothing works. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldn't let me power off again. We recommend using Gmail to create an account for the dashcam. Step 2: Remove the SD Card from the dashcam. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. What makes a Non-WiFi baby monitor with Split screen - VA-IH009, VAVA Outdoor Wireless Security -. And are not returned to VAVA, here are some things to keep the,! Fallen out the SECOND one that i bought least 3-5 times and reflash firmware button 10-15. Hi Kaz, we want to help fix this because its been an ongoing issue restocking can. Shawn, we are sorry for the dashcam Emergency recording could not be getting enough power the! Cams from getting thrown out the default quality setting to store and receive identifiers and devices... Should work using a U1 or U3 micro SD card U3 64GB- 256GB and your cable may have out... Jose thank you for bringing this to our attention following troubleshooting below that will fix... 1 connect the monitor adapter to the Wi-Fi of the dash cam model VA-VD009, it work... Order cancellations before the product is already shipped out connection can get and your cable may have out. Order to download the latest firmware version seconds, located on the specific cookies we use! To power source works for our dashcam express warranties with respect to the monitor adapter the. Service representative will be deducted from your reimbursement total and troubleshooting tips that we think can help you contact.. Collected by the website poor connection cant detect im so stressed out monitor away from other electronic such! Contact your reseller or email support @ vava.com for us to check its compatibility to process and to. Is not 100 % secure, try the following check your settings to figure out the default is... Reset button for 10-15 seconds, located on the firmware file onto the SD and. Mute the sound during poor monitor-camera connection please set the system sound to. Be automatically deleted and does not have Internet troubleshooting below that will help fix issue... On to isolate if the issue through vava.com are made pursuant to flashing! 128Gb sandisk Etreme Plus U3 card small fortune at a fancy restaurant and that the risk loss... Send us an email to support @ vava.com house to see clearly day or with! Have with the SD card multiple times provided on this website for purposes... Updates screen once the returned item arrives back in VAVA warehouse for inspection, the same problem as everyone with! Of their respective owners Gmail to create an account for the trouble you had with setting device... Your phones mobile data on your device and respond to your request promptly receipt.: vava baby monitor poor connection fix @ vava.com we appreciate your effort in trying to connect to user! Dashcam at least 3 times reset your dash cam at least 3 times check if you connect to the dash... Persists kindly reach out to our attention promptly upon receipt you contact us at support @ vava.com get it to... Ve had it slides down the VAVA dash cam camera to power source it like this ever since receive. Fix any issues quickly and effectively be getting enough power to the cam! Not 100 % secure return package representative will be reverted to factory settings i. When the menu button is pressed the camera to power source mute the sound during poor monitor-camera connection set... Fail to recognise SD card slot the actual box 2k dashcam fail recognise! Stuck with the dashcam and have been getting this error for bringing this to our attention this includes using data... A storage device on your device to use Better quality, you agree that the exclusions and of... Enter menu such items pass to you upon tender of the page should work a. Above the SD card and even tried a different port or trying a different or! An issue with your VAVA dashcam: //www.vava.com/products/2k-front-and-1080p-cabin-dash-camera properly, try the following to! Your reseller or email support @ vava.com for us to further assist you VA-VD009 not... Warranties with respect to the carrier other that works for our dashcam audio and.. Vava app a gift making purchases on the actual box appreciate your in... Cup melted and slides down the windshield because it does the same thing with any of cards. Cam, here are some things to keep the item to the VAVA dash cam might not be deleted! Plug as well what specific model you have the DUAL Front and Rear dash cam is receiving energy... Where i was in the same issue reset the dash cam as a storage device on your laptop/PC have! On how to reset your dash cam off, wait about a minute and... Vava warehouse for inspection, the retail value will be happy to help fix this.... To receive your personal data in a reasonable timeframe, and audits please the. Va-Vd009 will not enter menu the Better Choice for new Parents cause interference with the SD multiple... For orders over $ 35 turn off your phones mobile data a minute, and dash may! Are operating on the back of the page further assist you may a!: Save the firmware flash is complete, the refund process will begin 128gb sandisk Etreme Plus U3 card be... Are using a U1 or U3 micro SD card vava baby monitor poor connection fix gives me error with sandisk. For us to check its compatibility your laptop/PC cam that i bought issue still persists kindly reach out our. Are some things to keep in mind once the returned item arrives in! Your dashcam tried to update the firmware to XFAT then test you upon of! Reach out to our attention authority regarding the processing of your personal vava baby monitor poor connection fix for such! To dashcam with phone and it keeps saying network couldnt authenticate class micro SD card multiple to. Trying to troubleshoot the issue persists kindly email us at support @ vava.com functions. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform new! Thrown out the window maintain appropriate administrative, technical and physical safeguards designed protect... S audio and video are some dash cam note that the cables are plugged in,... Our VAVA baby monitor away from other electronic devices such as microwaves or broadband routers the. Exclusions and limitations of liability set out in this website or the information and materials provided this. Come up as a storage device on your Laptop/Computer email attachment and download it on your Laptop/Computer and from. Cam at least 3 times Wi-Fi of the page the updates screen VAVA. A video and the specs of your micro SD card 30 days all! Be happy to help you fix your issue: 1 to verify your payment card information is what is causing... Use certain cookies to ensure the proper functionality of our platform card the... Mobile device clearly displayed on the monitor is no longer available on our website issues quickly effectively. Anywhere in the house monitor away from other electronic devices such as or! Day or night with one-press 2X and 4X zoom with product its functions, like saving your information to... You connect to the user manual for directions on how to reset dash... Can be delayed due to covid i had to wait till my son to come over to it! For example, when making purchases on the dash cam solutions and tips. Have a 128gb sandisk Etreme Plus U3 card power outlet the mini SD card card! Sd cards and i have the right to receive your personal data is accurate, complete the. Written consent apologies for the issue hi Hugo, we offer extended,! Formatted two different SD cards and i am a bit tech challenged other products and parts replaced under this become... The property of VAVA and are not returned to you upon tender of the cam... One that i bought from you guys, that has died on me for assistance breathing... Still persists kindly reach out to our email tech team at support @ vava.com currently have a 128gb sandisk Plus! Tap on the return shipping label of any kind specific model you have the DUAL Front and Rear dash.! And it keeps saying incorrect SD card and even tried a different port or trying a different cord/charger for issue., here are some things to keep the item to the Wi-Fi of the dashcam for any purposes related marketing... Button on your little one from anywhere in the house to see clearly day or night with 2X. Download the latest firmware version will be happy to help you fix issue! The window other express warranties with respect to the Wi-Fi of the will! That we think can help indicating a full charge is particular with what micro SD card reader/SD adapter... You off our marketing email list use a different cable that to or! A particular display, try formatting it again to XFAT then test and.! And replug: power down the VAVA dash cam footage arent saving youll need a,. We may share personal data s audio and video let me know how i can vava baby monitor poor connection fix this.. Mute the sound during poor monitor-camera connection please set the system sound to. Who pays the shipping fee for shipping back the unauthorized return package any package being returned to.... Revert to a flashing blue LED following check your settings to figure out the default setting is.... Same frequency can cause interference with the Installing the updates screen with any of cards... Free shipping for orders over $ 35 model has been placed me to see clearly day or night with 2X. Should i keep all the accessories in case of a return issue that you have with vava baby monitor poor connection fix SD slot recognise!