Those two must also be connected which ever method is selected to correct the problem. Maybe a model or serial number? Thank you for posting this ! CS8840 pilot assemblies are, The immersion well for sensing water temperature, has matched NTC thermistor sensors. I received the new valve and noticed a few differences. mwa-ha-ha-ha! Can a control valve partially fail like this? No luck. Have fun boys! I just duplicated the steps that Charles on 29 July, 2014 took. For sales or technical inquiries about our products please select the type of item (s) you are interested in from the pull down category list shown below. I had worked on a water heater that was in a flooded basement and had to open up the sealed combustion chamber, remove the burner/pilot/ignitor/thermopile assembly and dry out the ignitor with a hair dryer for about 15 minutes before it was capable of showing a spark again. Thank goodness I found this site. After reading all these comments I thought I would give it a shot. My Whirlpool gas water heater is giving me the dreaded four blinks signal. 40 gal, nat gas, no external attachments. Dont take this for granted, make sure you do your part of manufacturers suggested periodic maintenance such as tank drainage, Anode rod inspection, etc to prevent future faults. The pilot light alone is keeping the solar water warm all night at about 120F. For anyone who encounters valve control failure, as long as the problem relates to this particular Honeywell valve controller model (mine was model NU50T61-403), I suggest to go straight to David Boones instruction in this thread for resetting the fault. Let me reiterate the steps Charles and I did so it will be on the end of the thread and readily visible. The water heater is a Kenmore and I called Sears but they only wanted to send out a service worker for $79/$90 to diagnosis the water heater although I explained numberous times that the water heater is OK It is the controller that failed. you will get a 7 flash error. Put it all back together and re-sealed the gasket with red (high temperature) RTV gasket sealer. Mounting: Mounting in upright position only. And everybody wonders why plumbers charge what they do. Another comment when I finally got a replacement from Amazon, the LED light was White in color, not RED as my last two. I got pretty bitter there thinking about it. Just plug the starter lead back into the connector to the ignitor and place the back (brass colored) end of the starter against a metal part of the water heater. This is the fourth time in 3 years the control has died. When I contacted Rheem again, without hesitation they said they were Fed-Exing me a new valve. I had a failing honeywell on my AOS smith water heater this morning. This is an excellent solution. Intelligent designers would program a fault reset capability after the water temperature drops to a safe point, like say 170 degrees. It, too, does not get any flashes after the pilot is lit. I am getting the 7 flashes 3 second pause. I put the cover back on and the light flashed 7 times as I put the heat dial to hot. Again, not a water heater expert, just saying based on my own experiences with the ones in my home. Basically, the minerals heat less efficiently than the water, so the water has to get hotter than necessary. No, I dont know that you can buy just the circuit board. Okay. US Government safety features. The thing is still under warranty for parts, but I have to pay shipping, and wait for it to come, and pay a plumber hundreds of dollars to install the fing thing. you will get a 7 flash error. But the whole process raises a couple of questions in m y mind. On my initial contact with their tech support, they asked that I verify the gas pressure coming into the heater ( spec range is 5.5 10.5 inches water column). I had the four blink Water too hot issue. I have a red knob with green LED, and white cover. This is the second time in a year that I got the 4-flash-overheat failure. Using a flat tip screwdriver remove the bottom screw that holds the housing on. Whirlpool owners are fortunate that the company is sending them replacement valves. I told them I had four flashes and the serial number. When I came back to check the water heater, I saw that the light was flashing normally. This worked for me! So I changed that out for a 1/4 turn one, much easier. Should I replace the Temperature sensor? When drained completely,the bottom held a white goo that had a slimy feel with crystals. Draining your tank yearly may have prevented this but who the hell does that. With my method you do not need to remove it, but sometimes its hard to visualize what everyone is talking about if you have never seen it before. Get a contractor model. I dont know this for a fact but the low setting should be somewhere around 100F. Amazon.com: Customer Reviews: Honeywell RTH6580WF Wi-Fi 7 Resetting #$%@!! Rheem next day shipped me a new Honeywell control valve. Other suggestions? First, get a new valve. Your expert advice was successful. Use a flat tip screwdriver and remove the housing by putting the blade into the two top tabs and depressing slightly. I.E. Follow these warnings exactly: 1. Thanks E. Update : Tried all the reset methods and none worked for me for the white light control valve. If that didnt work, or if you already have the new valve and prefer the slightly simpler approach, proceed as follows. Everything else worked as previously described. Said any time they shipped something it would be 10, 20, or 30 dollar charge. So Im thinking that a dirty or intermittent pot could momentarily go open and the controller could see that as a fatal error which could not usually be recovered from. Test all joints after install for leaks! You can open up both the old and replacement valve, and just swap the fronts of the valves, containing the recalcitrant circuit board, leaving the back part that connects to the gas pipes in place. In fact, not only have they not fixed the problem, some instructions I found online lead me to believe that they deliberately introduced this feature after the original design. I am thinking about replacing it with a propane tankless. For two years I would drain out 5 gallons of water every two months to remove sediment. Replaces Old . limit (Temperature Cut-Out [TCO]) function. I was wondering if anyone knew if this part is replaceable? I pulled the cover yesterday , left every thing hooked up. I called Whirlpool again, they agreed to ship a new replacement for $30 shipment again! It cant flip up (actually it can if you try hard enough, but then youve probably broken it). The same issues and the dreaded 4 flashes of death. She did say they were including a return label if I would be so kind to return the faulty part so they could examine why these are giving out so quickly. This time I followed the directions and got it back on myself(after 3 tries) but it wont remain on. Keep the knob pressed in until the Pilot valve opens (a click sound and the status light starts blinking on the circuit board). I put a speaker wire on the positive then putthe board and on the water heater. This is the second time Ive had to replace the valve. Can you let me know if your WH is still working? I shorted the 2 pins on top of the module base for maybe 30 seconds. If you need to look at the back to see how the tabs are arranged, look at the new valve. I have not found a procedure to un-fault a Honeywell Electronic gas controller on any web site, so I think I am the only one to do this. I did call Whirlpool and told them that the new valve they sent was broken and they did send another replacement free overnight. First Responder. I dont know if this will last or not but it got us a reprieve as were hosting my daughters wedding shower in 2 days. water heater wv8840n5068 0 solutions can i get a manual for a honeywell product #wv8840 honeywell water heater wv8840b1109 0 solutions water heater manual honeywell water heater wv8840b5068 0 solutions pilot light blink 4 times every 3 . Then connected one end of wire to the metal frame of the valve and randomly shorted numerous positions on the bottom of the circuit board.. i.e. Piezo Dynamic Series Sirens Data Sheet, Honeywell Home, Resideo Security Americas I then end up on the Low setting. The first time I paid Sears their blood money. Awesome articles you post on your blog, i have shared this article on my facebook. You will now need to restart the Pilot as before. Hogwash!! Thanks to everyone that posted with this problem. $49.89. They said call anytime and they can help. Then plugged them in and lit pilot. Light the pilot as before. Its a Reliant water heater, but at Menards. I did that search but you Can Not find just the circuit board. A good business would be to offer a replacement board that has been restored for use to customers blessed with this hunk of junk! I tried the other methods to discharge the caps etc Those Methods did not work. Push for 5 seconds then light fixed mine. I followed the last paragraph instructions (what i did take off the cover.) and everything seems to be in working order again with one caveat: when I reattached the front cover with the 3-wire connector unplugged and lit the pilot, I got a 5-flash error (indicating that there was a sensor failure) rather than the 7-flash error. After re-installing the burner and reattaching all the wires, it started up with the 7 blinks & eventually went to normal 1 blink. Just for reference THISpicture shows the wire that attaches to the control board. BONUS!!! Thanks for you insight. On 21 November, 2014 I performed the fix that Charles described on 29 July, 2014. i was still under warranty so the valve was free less $30 overnight shipping. 4. Id rather spend money at some local cage, or boxing matches here in So. Honewell sent a new one for free, excl Fed ex cost of $35. All working fine now. Just one stinking notch! 3. Maybe a result of their desire to protect themselves against scald claims and the programmers misunderstanding of high hot might have to be to deliver hot at a faucet that is 75 feet from the tank and serviced by uninsulated lines? Im just saying that you dont have to install the whole valve, but can just swap out the parts you need to make the old one work again. It installed easily. Here is what I did with pictures to solve this issue. Asked the associate, he said they are all interchangeable. I checked the voltage from the thermopile: 750 millivolts with pilot light lit while holding in the button. Ignite pilot then rotate to hot. I initially did unplug everything and flushed the tank there was some residue and sediment not a ton but apparently enough to confound the sensor. The gas valve is a Honeywell WV8840C1406, red led which changes to blue, 1 flash, when everything is working right. Thanks for the information and comments it help me restart my waterheated. I believe I was getting 7 flashes until turning burner on and in a short time the flashes went to normal 1 flash. 5.0 out of 5 stars. I was afraid of cooking the old board. My replacement valve had the same stainless steel cap as the old one, so will likely develop the same scaling. controller). You can save delay and $hundreds in plumber fees by fixing the part that's gone on strike. Of Course I am here because I got a call from my mother in-law that they had no hot water on the their brand new Water Heater. Glad I found this post. F Im so mad I want to shoot the prick who cornered the market on Honeywells crap. Depending on your levels of finger strength and determination, you might need the screwdriver to depress the tabs. $30 plus tax and I will roll up my sleeves and attempt to do this-I CAN DO THIS (I think) In the mean time I will be stinky at work and my hair will serve as grease for deep frying. Twist the phone wires together, the burner lit for about 20 seconds then shut off. Give me a break. This may be rather new as Honeywell does not even have a WV8840C listed yet (or it may be an OEM spec valve which is proprietary and not published. About this product. The main gas valve will open and the burner will fire up (If is does not fire up, it means the pilot was not lit and you should disconnect the battery and start over when the gas clears). Thats the problem, not Honeywell they just build a piece of crap (in China). I am now one of the afflicted and would not like to have to go through this every 18 months. Praise GOD. and then it might come back on or not. Tom. I have a water heater only 13 months old and it is not working. Operating Range: 0 to 150 F (-18 to 66 C)*, *Valve will operate at 0F (-18C) but valve, characteristics can not be guaranteed until, Storage Range: -40 to 150 F (-40 to 66 C), Humidity: 95% non-condensing at 104 F (40 C), This device is certified by Canadian Standards. The sediment can build up and surround the stock probe and retains heat insulating the probe and causing the 4 flash situation. I didnt use a battery and just jumped upper left and upper right pegs. My water heater is still working fine. Called for a replacement through AOS Smith and in the meantime followed Davids How to un-fault a controller mission with success. I turned it back down but now the machine is offended or something and wont work at all. This is the second time I have had the dreaded four blink failure in a 30 Gal. I removed the circuit board as you expanded. does this mean I have to replace the entire valve? I have to buy parts, shipping and all. This worked for me, and saved me some money and headaches. 2. Thanks to all of you!! Brand New. So I would recommend to you ( with Valve off the water heater and no gas applied, to test the pilot valve (left pin to (+))with the AA battery, and test the main valve (Right pin to (-)), and each individually should click. The pilot would light and I let it sit for a few minutes running on pilot. About 5-10 minutes the 7 flashes reverted back to a single flash, maybe got lucky. The comfort range is very small. The clips stay on the wires. Top left is a small dot and top right is a post. reattach the front cover with the wires still unplugged and light your pilot. So Im going to drain the tank and replace the valve tomorrow as planned and call them and see how soon they can get me yet another unit. Well, tried this with TWO circuit boards (one was original w/red LED, the second was replacement w/white LED). Went back to buy a new thermostat. The later version has a board-edge trace for accepting another type of slip-on connector. How long does the pilot need to be held on for the thermopile to get to operational mode. When it calls for heat the damper opens and the pilot ignites but the main burner will not activate. The first time they sent us a new valve for free and my husband installed it. Light the pilot light as normal. Instead, the tank becomes unusable. But, dont buy a water heater from the DIY in any case. In case you havent seen one before, its called a flat-bladed screwdriver.. Took a wire and touched the two pins where the thermo plugs in. No, Im not participating. When I checked the water heater the status light was not blinking at all. Its not very complicated, really. This tank was flushed six months ago to install the current control valve. So is there now way to reset the white light model? The bottom pin is ground ((-) on the battery)Connect the (-) negative of the battery there with a clip lead. What a cluster outfit. The only material needed is one short jumper or piece of wire. Followed your procedure to a T. I called GE because Honeywell said to. Can cause severe injury, death or property damage. Thanks again to everyones input you all are a life saver! Lastly, be VERY careful when ordering your replacement unit, in that one has a square COM plug with four pin slots. Speaker wire. Big thanks from MN! So dont give up, it does work and Im guessing that these methods will work on 100% of the failed controllers if you follow the steps to a T with the knowledge that you may have to do it more than one or two times before it takes and clears the fault code. If the flashes dont indicate a problem, look for a reset button somewhere other than on the valve, especially on the plate that covers the heating chamber. my brand new kenmore water heater has a weird smell coming from it, its not really a gas smell ,at least I dont think it is ,anyways my question is.. Is it supposed to smell the first few days or should I b worried? Tried removing the cover, unplugging 3 wire plug, and then lighting pilot again. This procedure worked like a charm. Thanks to the website and posters for saving me a lot of trouble. . I have a 2 yr old whirlpool 30 gal gas model with the Honeywell valve unit. Hope this information helps! They have a manual shut off. You need to drain the tank completely because the valve sensor is about one inch diameter probe that screws into the side of the tank from the back of the valve. Wife took the 10 dollar shipping. Not only that, but people return their old ones, and parts of them at least can probably be reused in new hundred-plus dollar valves. Picture:here. blue light 65 . This should at least get you hot water and time to get another controller from like Amazon. Resetting the #$%@!! So far its been working fine. Make an offer: Pre-owned. Cant see internally if it is different. In that case, the pilot light will not stay lit and you do not get the four flashes. My warrantied part is being overnighted. Called Whirlpool, got the run-around everyone else is getting, called a few plumbers who were all in the $150+/hour. So, I set out to see if I could do a reset of some sort by scouring the internet. What powers the light? Whenthisbabyhits88mphYourgonnaseesomeseriousShit, http://www.midlandhardware.com/157481.html?gclid=CNjXnayo0b0CFROVfgodKgsA3A#.U0QkZfldV8E, https://www.flickr.com/photos/7428166@N07/14153292543/, https://www.flickr.com/photos/7428166@N07/13946581980/, https://www.flickr.com/photos/7428166@N07/14129889951/, https://www.flickr.com/photos/7428166@N07/13946540277/, http://hometips.me/Mar/How-to-test-and-replace-Honeywell-gas-control-valve.pdf, https://www.flickr.com/photos/86570218@N06/17486404251, Home Tips: How Do I Remove A Stubborn Element From A Water Heater?. Some people said touching the 2 top posts and you said top right and bottom one. Good to know! DO NOT RECOMMEND WHIRLPOOL HOT WATER HEATERS WITH HONEYWELL GAS CONTROL VALVES! + One for DBs repair procedure. But you can buy just the circuit board agreed to ship a new Honeywell control.. A failing Honeywell on my facebook steel cap as the old one, so will likely develop the same.! 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