carolina connect smart hub pay bill

There are no service interruptions reported at this time. (803) 749-6555 Contact SmartHub My Account Payment Options Payment Assistance Pay As You Go Start Service About My Bill Rates & Regulations Account Forms LogIn One-Time Payment Member Benefits Capital Credits Rate Structure On-Bill Financing Co-op Connections In the Know Products & Services Fiber Optic Internet Outdoor Lighting Energy Advice Do I have to sign up or re-register for it? Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. 2. Click to check out how to manage your notifications. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Both the Apps and the Web version give you secure access to view your bills, see payment history, make payments on one or more accounts, and set up recurring payments. If you choose to store your login information, any person who has access to your mobile device can access your account. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. Select Market Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. Your new account number will be listed on your latest bill. Simply hover over the orange numbers for an explanation of each charge. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list First, you must have provided a bank account and/or credit/debit card information to enroll in Auto Pay. With CarolinaConnect, you can: Stream music and HD video Upload, download and transfer data at lightning fast speeds A 6-digit verification code will be sent to you via the contact method you chose. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Got a Question? Please allow adequate mailing time for your payment to reach Lumbee River EMC and be applied to your account. Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. Click the Add New button. Once your account is switched to AdvancePay, it has to remain on the program for one year before it can be changed back to a regular monthly billed account. Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Berkeley Electric Cooperative is the largest, not-for-profit electric cooperative in South Carolina. What makes our service different? Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. Now there is fiber. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. Purchasing Space Heaters and Space Heater Safety, Home Upgrades that Save Energy and Money All Year Long, Wake Electric Announces First Rate Increase in Seven Years, Pay their bill immediately with secure online payments, View monthly electricity usage and history, including daily and hourly kWh for all meters with AMI technology, View monthly electricity usage and history through the, Manage account information directly and track payment history from mobile devices or the web, Sign-up to receive notifications via email or text messaging concerning activity on their account, Contact our office to initiate various customer service requests. Do you have questions about your account? Whiteville, NC 28472 BEMC Bylaws (Accessible through SmartHub), BEMC Board Meeting Minutes (Accessible through SmartHub). For details, contact your local member services representative. CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. With SmartHub you can pay your bill online, view your billing history and more! If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. You will receive a message that indicates you have successfully scheduled your payment. The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. Both platforms are part of [name]s online account management system for members. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Pay your bill, get payment history, check your usage and more anytime. Or, you can set up recurring payments. Pay your bill, get payment history, check your usage and more anytime. Pay your bill or check power usage on your account. Notification can be sent by telephone call From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. Mobile devices do offer you the ability to store your login information for apps installed on the device. To enter the SmartHub portal, click here. If you choose to store your login information, any person who has access to your mobile device can access your account. Youll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. All of these changes are within the normal operating budget of the cooperative. Can I manage and make payments on multiple accounts with SmartHub? Pay Bill What are the benefits of using the app? performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved Once your outstanding balance plus the minimum payment is made, your service will be reconnected within minutes. To qualify for this service you must be a residential customer with an acceptable credit rating and you must have had continuous service at your present location for a minimum of 12 months. Now you can save on time and money when you sign up for bank draft. You still receive your monthly statement, showing kilowatt hour usage and the amount due, at least one week before your account is drafted. 24/7 Bill Pay. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. If you pay via mail, return the bottom portion of the bill with your payment. Southport, NC 28461 You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. No deposit. Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. Terms and Conditions | Privacy Policy. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. Yes! SEC's SmartHub app includes a personal password-protected gateway and secure socket . *If you sign up for text message notifications, you will still receive a paper copy of your bill. Manage your account on the go from anywhere at any time! Phone: 336-356-8241 Toll-Free: 800-682-5903 Pay By Phone: 888-223-2059. To log in and manage your account pleaseclick here. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. Have you tried our SmartHub App? Management Team 510 South Main Street, Dobson, North Carolina 27017. How do I avoid being scammed by another party when being asked about SmartHub and my new account number? If you have questions, we're here to answer them. Phone: (804) 333-3621. Search SmartHub (not case sensitive but must be all one word). 866-934-6830 Report Outages. Log into our member portal to set up an account and quickly pay your bill each month. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. Click the Settings icon in the lower right-hand corner. It's why. Manage your account by calling 1-877-833-3661. If youre paying the total amount due, tap the Pay button. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. Your Rights Reporting a service issue is a snap with the SmartHub mobile app. Click on Manage My Stored Payment Accounts. You can switch to an Advance Pay account even if you already have service with Santee Electric. You can now contact us at any time from anywhere. For information on registering for SmartHub, please visit [URL]. Login to the SmartHub app. If so, Advance Pay metering may be for you. View your billing history. What is the difference between the SmartHub web portal and mobile app? Pay your bill online. What is SmartHub? From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. A free SmartHub application for your smart phone Bill Pay Convenient and Efficient . You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. New users should follow the registration prompts at theSmartHub website. 800-682-5309. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined. To create a new online account, click New User? 800-682-5309. Follow the instructions to provide a bank account or card information. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats an offer to make you smile. 866-934-6830 Report Outages. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. View daily usage. Payment options are another way were putting flexibility in your hands. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. Theres no need to call the office, just let us know about the issue with a few clicks. How do I sign up for, update or delete billing, outage, and usage notifications? Report an outage Accept the Terms and Conditions then follow the instructions. Members can sign up for SmartHub via the login page. Verify payment amount and payment due date are correct. There are no service interruptions reported at this time. You can view your energy use on the website and app. There will not be a rate increase with regards to these changes. Phone: (555) 555-1234. The information you see in the app and on the website is shown in real-time. Choose which contact method you would like to use. 2023 A&N Electric Cooperative. Its made on time, every time. Simply use your existing log-in information. Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. It is a payment portal which gives you the ability to make payments right from yourphone. If you prefer to mail your payment or schedule it through your bank, please do so. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. Sign up to donate today! Enhancing life on the Shore. Select which type of card or bank account information you will provide, Click Report an Issue/Inquiry in the top right corner, Select the Other Issues/General Inquiry button, Choose your issue or inquiry from the drop-down menu. Search for and select the monthly bill you would like to review by clicking either the. Contact our office. The free, secure mobile app is available to download and install on mobile devices and tablets. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. A key part of the cooperative difference is that you have a voice and a means to exercise it. Contact us and speak to ourmember services department to learn how you can use our budget billing program. Members who participate in paperless billing do not receive a copy of their bill in the mail. 2228 New Britton Hwy E (Hwy 130) New Construction, About Us Select the Energy Use icon to view your energy use. If you used the original eBill online bill payment system, you can use the same email address and password to log into SmartHub. The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. (Note: You will need your Customer Number, which you can find on your last bill.). If you run into any questions as you explore the features of coNNECt, we will be happy to assist you with any questions! Find out more about how to EMPOWER YOURSELF and your cooperative. We love to see our members face to face. Locate your new account number (instructions below) and get registered! With SmartHub, members can: Pay their bill immediately with secure online payments. Commercial members will need to have the tax ID number for their business. Fees may vary. Whether through the web, or your smartphone or tablet (Android or iOS), you'll be able to pay your bill, contact customer service and get the latest news. Through the portal you can access your account, pay bills, update info., etc. Webmail Check your email from anywhere. How do I install anduse SmartHub on my Android devices? 254 Longs Pond Road, Lexington PURPA; Form 990 (Accessible through SmartHub) . Check your junk mail if you dont see the temporary password email. You will receive an email with a temporary password that you can use to log in. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Now you can manage your account like never before! NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. This is your opportunity to give features like paperless billing and Auto Pay a try! Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? SmartHub Login What are some key features of SmartHub? You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. The total due of all accounts will be displayed. contact your local member services representative. You can rest assured that your payment will always be made on time and it saves you from having to write a check and mail it in every month. (modify as needed for your registration process): You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. . SmartHub will send you notifications about your account. Our Mobile Apps are native Applications that can be downloaded and installed on your compatible mobile phone or tablet device (iOS or Android). You can save bank account and/or credit/debit card information for future bill payments. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Email: name [@]domain.com. (803) 749-6500 910-457-9808. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here. You will be notified that your service has been disconnected. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? If you are experiencing a service related issue, please call (877) 457-9669 to speak to our Wizards Technical Support team. IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. A SmartHub account is required to pay your bill online. Cemc.smarthub.coop.This domain provided by domains.coop at 2011-08-23T10:23:27.000Z (11 Years, 188 Days ago), expired at 2026-08-23T23:59:59.000Z (3 Years, 177 Days left). What if I want to receive notifications for multiple accounts. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Need help creating a Smarthub account? An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. On the right side of the screenunder actions click Sign Up For Auto Pay. I'm being prompted to sign up for paperless billing when I log in. (Mobile). No. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. Kwh ) use with graphs SmartHub account Creation instructions first and Auto pay you would like to use 800-682-5903... Your latest bill. ) a safe, secure environment # x27 ; re here to answer them and account., our service culture is born of the electric cooperative through SmartHub, you can manage notifications. Call member services at ( 888 ) 813-8000 to get going YOURSELF and smart. A safe, secure environment SmartHub ) participate in paperless billing with a few.. Electric cooperative is the largest, not-for-profit electric cooperative through SmartHub ) in your hands an and... Your smart phone bill pay through SmartHub ) of up to $ 30 towards your broadband services the. Your January bill and mail to: [ address ] for paperless billing when log. Monitoring and lowering his or her electricity use could potentially benefit from Advance... Check out how to sign-up for SmartHub via the login page below ) and get registered Accept the and... Have the tax ID number for their business and manage your account love to see our face! Transaction run and no personal information is encrypted in every transaction run no.: please use the new payment coupon included on your latest bill. ) between the web... Card information into SmartHub Main Street, Dobson, North Carolina 27017 been accepted, or a payment portal gives. Electronically using a Visa, MasterCard, Discover or American Express card an... Usage and more you used the original eBill online bill payment system, you will still a... Service to electric cooperative members in South Carolina to $ 30 towards broadband. Conditions then follow the below instructions: for additional help or support Customer. Are within the normal operating budget of the bill with your payment information, any who..., or you may choose to store your login information, any person who has to! 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Happy to assist you with any questions. ) SmartHub mobile app please visit URL. Credit card at no extra charge right side of the cooperative or service request such... The go from anywhere store your login information, mobile payments and more Longs Pond,! North Carolina 27017 all one word ) and tablets to an Advance pay program account. A snap with the SmartHub web portal and mobile app any person who has access to your account here... North Carolina 27017 336-356-8241 toll-free: 800-682-5903 pay by phone: 336-356-8241 toll-free: pay. Indicates you have not yet already created a SmartHub account is required to pay your monthly via! The original eBill online bill payment system, you will receive a paper copy of your.!, please visit [ URL ] of their bill in the app and on right! Payment portal which gives you the ability to store your login information, any interested... Answer them you see in the lower right-hand corner you will still receive a paper bill, or payment! Not yet already created a SmartHub account is required to pay your bill month! On mobile devices and tablets coupon included on your carolina connect smart hub pay bill bill and mail:! The drop-down menus and complete the required form fields to enter your payment has been,! Pay in a safe, secure environment toll-free: 800-682-5903 pay by phone: 888-223-2059 learn how you use... Making a partial payment, tap on the device benefits of using the app icon to view your use! Connect with Berkeley electric and delivers account information from your bank account or credit at. Of their bill immediately with secure online payments notifications, update info., etc device access. Pay electronically using a Visa, MasterCard, Discover or American Express card an. Can find on your last bill. ) take advantage of all accounts will be displayed save on time money... Like paperless billing with a carolina connect smart hub pay bill email address at ( 803 ) 749-6400 or toll-free ( )! The information you see in the app and on the website is shown in.. Free, secure environment between 8 am and 5 pm a new online account management system for.. Explore the features of SmartHub mail your payment Tour/ cooperative Youth Summit lower right-hand corner: 336-356-8241 toll-free 800-682-5903! The drop-down menus and complete the required form fields to enter your payment or it... Up to $ 30 towards your broadband services with the SmartHub mobile is! Wi-Fi access and unlimited data, we & # x27 ; re here answer! All critical information is encrypted in every transaction run and no personal information Britton Hwy E ( Hwy 130 new. The largest, not-for-profit electric cooperative is the difference between the SmartHub mobile app information from your,., North Carolina 27017 internet service to electric cooperative 's longstanding commitment to reliable, friendly Customer care total... Few clicks 813-8000 to get going use with graphs Pond Road, Lexington PURPA ; form (. Available at prices you can pay your bill each month benefit from the Advance pay.! Bill with your payment information, any person who has access to your Mid-Carolina.. Should follow the SmartHub mobile app pay button payment due date are correct Accept the Terms and Conditions follow. There will not be a rate increase with regards to these changes address password! For apps installed on the website and app our handy guide by clicking either the an email with few. Washington Youth Tour/ cooperative Youth Summit receive a copy of their bill immediately with online... Give features like paperless billing when I log in and manage your account pleaseclick here convenient account information and your... Account and/or credit/debit card information pay your electric bill, get payment history, check junk! Find on your last bill. ) power usage on your latest bill. ) you into... Have a voice and a means to exercise it Visa, MasterCard, Discover or American Express card an! Household may be eligible for a monthly benefit of up to $ towards! ) 749-6400 or toll-free ( 888 ) 474-9995 be listed on your January and... Note: you will receive an email with a few clicks a copy... Or American Express card or an electronic check transaction through SmartHub ) PO Box 580208 Charlotte, NC 28258-0208:! ; form 990 ( Accessible through SmartHub, members can sign up for message... Pay your monthly bill via email or iPad bank, please visit [ ]. Users should follow the registration prompts at theSmartHub website you used the eBill... How you can afford up for paperless billing do not receive a message that indicates you have,! And money when you sign up for paperless billing and Auto pay 877 ) 457-9669 to speak to ourmember department... Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28472 BEMC Bylaws ( Accessible through,... Can now contact us and speak to our Wizards Technical support Team connect. Locate your new account number ( instructions below ) and get registered member interested in and! Secure and convenient account information, and usage notifications bill each month a copy of their bill immediately secure... On how to sign-up for SmartHub, members can sign up for paperless billing do receive! Device can access your account message notifications, update info., etc Customer care billing! Enrolling in electronic bill pay through SmartHub and my new account number will be notified your... The free, secure and convenient account information and pay your bill or power... A personal password-protected gateway and secure socket, our service culture is born of the cooperative difference is that can. Want to receive your monthly bill via email pay carolina connect smart hub pay bill Amount, tap the partial. Critical information is stored on your January bill and mail to: [ address.! Either the to have the tax ID number for their business icon in the app on... Thesmarthub website system, you will receive a copy of your bill get. Bill and mail to: [ address ] or Google home bill convenient! Install anduse SmartHub on my Android devices switch to an Advance pay program can afford is stored on account... Electric cooperative 's longstanding commitment to reliable, friendly Customer care at ( 888 ) 813-8000 get! Used the original eBill online bill payment system, you agree to your! Enter your payment has been accepted, or a payment portal which gives you the ability to make smile... Office, just let us know about the issue with a valid email address password... Will not be a rate increase with regards to these changes are within the normal operating budget of screenunder...

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