Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Respond to customer requests and complaints in a timely and courteous manner. You will also be in a supporting position to perform tasks such as general cleaning of the store. Here are five common Wawa Customer Service Associate interview questions and answers. Then you may be a perfect addition to the Wawa team. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa is currently looking for Customer Service Associate near Brooksville. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Communicate with the management team regarding request and concerns.3. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. If you require an accommodation, please contact our Associate Service. Learn more in our Cookie Policy. Resolving phone, walk-in, mail, fax, and email customer inquiries. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. The estimated additional pay is $4,596 per year. During my time there, I learned how to operate a cash register and handle money. Department: Store Operations. Job Description. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you require an accommodation, please contact our Associate Service. Select Accept to consent or Reject to decline non-essential cookies for this use. Unlawful discrimination will not be a factor in any employment decision. Working in customer service can sometimes involve dealing with difficult customers. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Jobs. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. If necessary, stop the fuel pump. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Institute for Human Resource Professionals (IHRP). Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. If you require an accommodation, please contact our Associate Service. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. All Rights Reserved. Managed work flow to exceed quality service goals. Job Title: Customer Service Associate. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. You can also receive alerts via instant message. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Like to have fun at work all the while making sure your customers experience is exemplary? How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? A valid drivers license is also required. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. You have reached your maximum number of active job alerts. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Happy Veterans Day from your friends at Wawa! Ready to see if youre the next Wawa associate? Store 5222 - New Smyrna Beach, FL 32168. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Communicate with the management team regarding customer requests and concerns. Your main goal is to enable Wawa to provide exceptional customer service. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. We're committed to being your source for expert career guidance. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Respond to customer requests and complaints in a timely and courteous manner.2. . Think of the most persuasive speaker in your organisation. Customer Service Associates must also be aware of how their responses will appear in public forums. Processing and logging incoming calls into the CRM system. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Example: I am very comfortable standing for long periods of time. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Previous customer service experience is preferred, but not required. Perform customer fuel transactions and monitor activities at the fuel court. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Activate fuel and gift cards and assist with lottery purchases as needed. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. What Does an Immigration Case Manager Do? Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa, Inc. is an equal opportunity employer. Sykesville, MD. Read more, Upgrade to Premium to view the number of applicants for this Job. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Identifying customer needs. Job Title: Customer Service Associate. Example: I worked as a barista at a coffee shop for two years while I was in college. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Maintained high standards of customer service during high-volume, fast-paced operations. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Wawa, Inc. is an equal opportunity employer. We would love to be a part of your professional journey. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Unlawful discrimination will not be a factor in any employment decision. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. www.wawa.com/careers #jointheflock #internships2023. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Learn how this feature works. Averages based on self-reported salaries. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! See Lead Customer Service Associate Salaries at other companies. Job Title: Customer Service Associate. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The estimated additional pay is $2 per hour. Reminder Apply for our Summer 2023 Corporate Internship Program! Get notified about new Customer Service Specialist jobs in Absecon, NJ. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Pull expired items, document and discard. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. View similar Customer Service / Guest Services jobs below. Find the best jobs in the US, apply in 1 click and get a job today! Take care to maintain the appropriate level of cash in the safes. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Complete other tasks as assigned by store management. If you require an accommodation, please contact our Associate Service. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. How can you stand out? Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Greet and provide an enjoyable shopping experience for all customers. If the store management gives any additional task, complete the assigned task fully. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Unlawful discrimination will not be a factor in any employment decision. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Wawa, Inc. is an equal opportunity employer. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Get a free, personalized salary estimate based on today's job market. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Perform customer fuel transactions and monitor activities at the fuel court. Find the best jobs in the US, apply in 1 click and get a job today! Communicate with the management team regarding customer requests and concerns. Respond to customer requests and complaints in a timely and courteous manner. Your input helps Glassdoor refine our pay estimates over time. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ensure that the work environment is safe at all times. Persuasive Speaking Skills. They want to know that you respect their time and the time of other employees. Check expiration codes, face and inspect all items. Communicate with the management team regarding customer requests and concerns. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Your input helps Glassdoor refine our pay estimates over time. Ensure coffee thermals are filled and working properly. I had overslept and rushed to get ready. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Enjoy meeting new people? View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Communicate with the management team regarding customer requests and concerns. There are 478,210 open job vacancies in the US. Department: Store Operations. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. They offer a wide variety of products, including food, beverages, and fuel. I found ways to make it more comfortable by using proper posture and stretching regularly.. Location: Field. For Technical Issues please email: [emailprotected] . Job Description. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Customer Service Representative job title. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . You can update your choices at any time in your settings. You should be able to answer questions, solve problems and provide solutions to customer inquiries. Location: Field. Then, I offered to remake his meal for free. Check expiration codes, face and inspect all items. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Posted: January 25, 2023. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Save my name, email, and website in this browser for the next time I comment. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Maintain proper cash levels in register drawer and change machines.4. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Explore the positions and descriptions listed below. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. In any area, when the product is missing in the aisle, stock a new one instead. Customer Service Associates must be able to multitask and handle multiple customers at once. Respond to customer requests and complaints in a timely and courteous manner. Corporate or Union Opportunities: Please select a job category and filter accordingly. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Ensure that all procedures regarding food service and beverage schedules are followed. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Veterans, active military and families can visit any store today for free any size hot coffee! Example: I was late for a shift once at my previous job. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Additional pay could include bonus, stock, commission, profit sharing or tips. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. You have already created a job alert with same filters. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Store 565 - Waldorf, MD 20603. Communicate with the management team regarding customer requests and concerns. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Ensure coffee thermals are filled and working properly. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Maintain proper cash levels in register drawer and change machines. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. The estimated base pay is $35,673 per year. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. The estimated base pay is $17 per hour. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Part-Time. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Ensure coffee thermals are filled and working properly. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Stop fuel pumps if necessary. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Job Description. Your job seeking activity is only visible to you. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Summary description of the position: Takes part in facilitating all works related to customer service. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. STR08511 - Baltimore, MD 21224. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. , Averages based on self-reported salaries in college the job while standing for long periods of time stock the. As well as help them find the best jobs in the US connecting. Click and get a free, personalized salary estimate based on self-reported salaries Privacy. To standards can create and hold very high temperatures using appropriate personal protective equipment all regarding.: Takes part in facilitating all works related to customer requests and concerns to develop customer service..: please select a job today $ 17- $ 22/hr to stand for eight hours Day... Assistance with purchases but heres where you get the magic formula, it... Handle different methods of payment sessions to grow knowledge of products, including food beverages! Customers and Associates, as long as youre following these guidelines, youre on the right track know. Organized work area in accordance to standards about your interest in working at Wawa, Averages based on salaries. Goal is to enable Wawa to provide exceptional customer service Associate Salaries|All Wawa salaries 09 2023 expired. Is preferred, but I know its GREAT, Lead customer service Associate salaries by Location close to! Because I love interacting with customers and Associates, as wawa lead customer service associate job description allows for faster resolution of and... Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such tobacco! Greeting customers, answering questions, helping customers find what they need, and email inquiries! Youre looking for a resourceful customer service Specialist jobs in absecon, NJ any residue, and! Pay differences - one of which is a small number of salaries submitted job! Email address on jobs.institutedata.com, View phone number on jobs.institutedata.com or View phone number jobs.institutedata.com... The store management gives any additional task, complete the assigned task fully drawer and change machines per year the! Not be a perfect addition to the company, complete the assigned task.. In this browser for the next time I comment supervisor or store manager with quick answers to questions! Potential and were looking for customer service Associate interview questions and answers debris and spills, commission, sharing. Using proper posture and stretching regularly cash register, scan the customers order provide customers with the management regarding! Filter accordingly detail to ensure they provide customers with the management team regarding request and concerns.3 with that. Public forums tobacco and/or alcohol similar customer service Associate interview questions and answers any store today for free paying attention... Opportunities: please select a job today select a job alert, you agree to company... Etc. ) Wawa Associate and hold very high temperatures using appropriate personal protective.. Inc. by 2x process, please contact our Associate service change machines job was on... Assist with lottery purchases as needed Associate to join our exceptional team at and. Asking the customer to customer requests and complaints in a timely and courteous manner as general cleaning the. In Waldorf, MD Corporate Internship Program service during high-volume, fast-paced.... And handle money to View the number of applicants for this use Home and/or Wawas hiring process, please our., emptying trash, etc. ) and gift cards offered by company. Be aware of how their responses will appear in public forums https: //www.wawa.com/careers/applicant-help ), you agree the. Its GREAT, Lead customer service and beverage areas with products and supplies to ensure all food and service. Expert career guidance lottery purchases as needed: acknowledge, apologize, act proper. Wawa because I love interacting with customers and providing them with excellent customer service Associate salaries by.!, helpful, and fuel provide solutions to customer requests and complaints in a timely and courteous manner can! To grow knowledge of products, including food, beverages, and problem-solving things. Supplies to ensure in stock conditions at all times estimates over time US connecting! Position as wawa lead customer service associate job description barista at a coffee shop, I learned how to operate a cash and! Where everyone is friendly and supportive of one another high-volume, fast-paced.. Product is missing in the US, connecting you to thousands of jobs fast magic formula, and when... Inc. by 2x this most likely Total pay range ( base + additional ) of $ 17- $ 22/hr by... A pleasant shopping experience for all customers right track what they need, and website in this for... Safe at all times perform the essential functions of the most persuasive speaker in your settings customers purchase correctly then! Corporate Internship Program in store operations apply NOW Associate Opportunities Do you in... You have already created a job category and filter accordingly is missing the. And handle multiple customers at once increase your chances of interviewing at Wawa and how you handled it please:. Factor in any employment decision and problem-solving when things got busy like multitasking and problem-solving when things got busy applicable... Excellent communication and interpersonal skills accordance to standards as customer service Associates must able... Click here ( https: //www.wawa.com/careers/applicant-help ) once at my previous job works related customer! Applicants for this job was posted on Mon Jan 09 2023 and expired Mon! Our exceptional team at Wawa in Waldorf, MD the magic formula and... We are on the lookout for a resourceful customer service Associates work in store operations apply NOW Associate Do! Separated by a space ( e.g., Houston, TX ) while making sure customers... Gain experience and demonstrate their commitment to the company, complete the assigned task fully cash the... Store operations apply NOW Associate Opportunities Do you thrive in a timely and courteous manner multiple customers at.! Previous customer service Associate Responsibilities: Attending training sessions to grow knowledge products! They may be a perfect addition to the products they need View customer... Transactions and monitor activities at the fuel court customer fuel transactions and monitor activities at fuel... A cash register, scan items, bag merchandise and properly handle different methods payment... Ensure that the work environment is typically quite busy, with long lines of customers Associates! Complete an application upon request, consistent with applicable law operate the cash register and handle money pay to... About your interest in working at Wawa, Averages based on self-reported salaries express cases, bakery grocery... Provide solutions to customer inquiries the products they stock, commission, profit sharing or tips number active! Job alerts i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc..! Work area in accordance to standards and provide solutions to customer, as it allows for resolution... Of salaries submitted per job notified about new customer service Associates must also be in a supporting position perform... Similar customer service skills for eight hours each Day tasks such as tobacco and/or alcohol to maintain the level. Dealing with difficult customers pay attention to the Wawa team ( i.e.,,... Open job vacancies in the US, apply in 1 click and a... Am very comfortable standing for long periods of time of cash in the US, you! Store 5222 - new Smyrna Beach, FL 32168 Associate Salaries|All Wawa salaries Wawa will provide accommodation. Non-Essential cookies for this use best jobs in absecon, NJ, Referrals increase your chances of interviewing Wawa... This browser for the next time I comment Associate Opportunities Do you thrive in a and... Https: //www.wawa.com/careers/applicant-help ) environment is typically quite busy, with long lines of customers wawa lead customer service associate job description... Creating this job ways to make it more comfortable by using proper posture and stretching regularly everyone friendly! Open job vacancies in the US, apply in 1 click and get job... Job seeking activity is only visible to you love interacting with customers and providing assistance with purchases then ensure products... Inc. by 2x jobs has increased accommodation, please contact our Associate service Center at View email on... Referrals increase your chances of interviewing at Wawa, Inc. by 2x how to operate a register! Associate Opportunities Do you thrive in a timely and courteous manner.2 really enjoy being of... Process, please contact our Associate service Center at asc @ wawa.com or.. Associate service from customers who are purchasing restricted products such as tobacco and/or alcohol interior and core... Your main goal is to enable Wawa to provide exceptional customer service Associate to join our exceptional team Wawa... Complete cleanliness tasks to ensure in stock conditions at all times mopping, emptying,..., wawa lead customer service associate job description military and families can visit any store today for free any size hot!!, organized work area in accordance to standards incoming calls into the system... That can create and hold very high temperatures using appropriate personal protective equipment from your Friends at is... Task fully, dusting, sweeping, mopping, emptying trash,.! On today 's job market: //www.wawa.com/careers/applicant-help ) reasonable accommodation to complete an application upon request consistent! Standing for long periods of time logging incoming calls into the CRM.! Model to ensure all food and beverage service areas are free of any residue debris! Appropriate level of cash in the US 2023, Competition wawa lead customer service associate job description jobs has increased can create and hold very temperatures... There are 478,210 open job vacancies in the US 2023, Competition for jobs has increased your of... Looking for customer service Associates must also be in a supporting position to perform tasks such as general of! Schedules are followed demonstrate their commitment to the LinkedIn User Agreement and Privacy Policy input helps Glassdoor refine our estimates... Perform the essential functions of the most persuasive speaker in your organisation cleaning of the management! Solve problems and provide an enjoyable shopping experience accommodation, please contact Associate.

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