Features Cast in quality designer resin Hand painted Full color finish Flexible: No See Less Weights & Dimensions Specifications Additional Documents Owner Manual ( pdf) Features Material Resin/Plastic Color Stone Number of Statues Included 1 The underlying white material is visible once the paint has flaked off.They have not been displayed in an area where they could be damaged by sunshine (UV), dripping water/rain, wind or falling branches. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Apply This Design Toscano Coupon for 20% Off Gifts. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. Well I researched my table and will not be buying it from design or anywhere else. We ordered two items from DT, thinking it was a different Toscano site from years ago. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. I will NEVER again order from Design Toscano. Enjoy FREE Shipping on Orders Over $69 with Code SHIPFREE at Checkout! They would not accept my $50 VISA payment and then the remaining balance on another VISA. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. What wasn't suitable was sent back at no cost to myself. BBB Business Profiles may not be reproduced for sales or promotional purposes. So they obviously didn't send them when they said. Their headquarters, however, are based in Elk Grove Village, Illinois, so we can assume that the company oversees manufacturing from the US. It is severely cracked so evidently it does not do well outside. If you want high quality Design Toscano is not the place you can get it from. So sorry. Design Toscano. Therefore, I called them today (12/11/20). A hedge fund owns the company, and they've decided to hang on to the Toys R Us brand name, its web properties and even Geoffrey the giraffe. This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! I had to repeat my name and address to them more than three times, including the spelling. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. How do I protect them from further damage? Design Toscano recommends keeping it out of extreme winter conditions. From toys and clothing to electronics, there are different kinds of stores closing their doors and having going out of business sales. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. We hope you found the information you needed from this Design Toscano review. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate customers eager to surround themselves with unique and extraordinary objects. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. Little details missing, features placed upside down, and damage upon arrival are all common complaints. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. # 3 I send it back and have them repaint it. Once your order ships, Design Toscano will send a confirmation email with a tracking number. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Prior merchandise was good, thus 2 stars vs. one. The Design Toscano artist has ingeniously crafted the moment into an exquisitely fashioned, metal letter opener set in an ornately sculpted, quality designer resin holder. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. This piece is amazing. I will NEVER by another product from this company! Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. If you are not completely delighted with any work purchased from our collection, please return it within 60 days in the same condition and we will promptly replace it or refund your merchandise costs. I ordered two push plates online 7/19/22 for a total of $49.67. The business then sets a closing date and the rules for the sale. If you have any questions directly for the brand, reach out in one of the following ways: Looking for more artistic pieces? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Service 10 Value 7 Shipping 8 Returns 5 I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. I just love it. ABOUT THE Collection. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. Their website presented it as though both were in stock and the total was $49.67. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Customer Reviews are not used in the calculation of BBB Rating. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Both have peeling paint after less than a year. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Price and other details may vary based on product size and color. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. The company offered me a $75 credit, which I accepted as there was no other option offered. Your email address will not be published. OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE EASTER IS AROUND THE CORNER, GET HOPPIN WITH DT GIFT IDEAS! We have over 6,000 items available so you can expect the unexpected! The brand-new Tipoon camper can sleep a family of four, fit in most garages, and expands at a push of a button. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! thanks, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Makes me wonder how a company can stay in business run the way they are. Need to find a different location? Design Toscano ships most of their products around the world. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. Free shipping for many products! He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. With COVID, I am careful about online shopping and was impressed with the site, selection, and history of the company. Can't fault them. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! ~Dan M. Made my first and last order here! Do not buy from them. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. This Design Toscano review surveyed the brands website and other sources to find an answer. Design Toscano is also distributed to the United Kingdom through licensed distributors and sold through many retailers who have the full range of Design Toscano products available in the United Kingdom. These bestsellers are carefully crafted and intricately detailed. [1] It is currently headquartered in Elk Grove Village, Illinois. The site is filled with so many beautiful pieces! This is a multi-location business. Inventory is gathered and any legal obligations fulfilled. So, this Design Toscano review turned to the internet to find out more. Oil base, water base? I usually am very pleased with my once--a-year Toscano order. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Save my name, email, and website in this browser for the next time I comment. BUYER BEWARE!Jay HighlandBayfield, CO. It manufactures and sells statuary, historical reproductions, furniture and home decor. 118 talking about this. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. I requested that I would pick it up. Research the items before you buy. Companies can ask for reviews via automatic invitations. We also ensure all reviews are published without moderation. Angel, Dove, Bald Eagle, and Owl wall sculptures. They have 43.3K followers on Instagram and Facebook combined. I received an alligator statue from this company last Christmas. Once everything is finalized, the company decides on how they will advertise the sale to the public. An astonishingly detailed image, our more than 4 ft. tall St. Michael is cast in quality designer resin and finished to replicate fine marble. Design Toscano has an endless inventory of products suitable for everyonefrom the light-hearted gardener to the hardcore antiques collector. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. Design Toscano has a consumer rating of 1.86 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Sent me a crumpled in several pieces plaque. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! Customer service always quick to respond with very helpful hints. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. I ordered a grim reaper table for my son for Christmas. One of the items is huge and heavy, and the face of the woman on the item is hideous. It was easier to just ignore me. There are a few different ways you can find companies that are going out of business. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. Nothing fell on it, no one played with it, it just had sat there. Angel statues are revered for their breathtaking presence. Want a better video chat background? This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Voucher type. Weve excused companies within the past year because of COVID-19. I purchased several items from this company. They deserve 5 stars from me, my husband, my dog who loves the leopard plaques and the gargoyles and everything else that looks realistic, and also my debit card who feels tremendously lonely when I don't buy Design Toscano in any given month. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. Then when I emailed them the verification they completely ignored me. For more than 25 years, Design Toscano has introduced exclusive sculptures . I'm an amateur artist, and this dead guy sculpture is right up my alley! is design toscano going out of business. Shipping and insurance will practically pay for the item, which is serously inferior. It goes against our guidelines to offer incentives for reviews. August 22, a $1300 item arrived from Design Toscano. International Association of Better Business Bureaus. When a company goes out of business, there is usually a sale. The real table is discontinued. You can purchase this Viking longship model for $90 (discounted from $100). The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. In this case I paid a fair price and got a bad product. Wish I read before ordering. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. January 19. Last Tested. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. I purchased 2 art deco style lamps and one console cabinet. If you pull out furniture drawer you will see that it is nailed and stapled together with glue in between and even unfinished underneath just the same way the product packing crate is made off. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! Do you supply such a product for this purpose? I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. What arrived was a completely different style and color than what I thought I ordered. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Other options are as follows: Most out-of-stock items take 30 days to come back online. The World Migration Report 2020, the tenth in the world migration report BBB reports on known marketplace practices. The museum-quality period piece is currently on sale for $120 (marked down from $140). Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! Not happy. Cant even give a zero-had to put a 1 as they do not let you leave it blank. The company designs 90% of their decor themselves, and has over 6K products to choose from. Gain trust and grow your business with customer reviews. However, I will not accept rudeness from staff. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. January 28, 2023 Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Shipping charges are non-refundable unless the return is the result of our error. Nothing was offered.This will be my first and last order with Toscano. I took video of the inspection and photographs and sent these to Design Toscano, who. Best regards, Katie Customer Service Design Toscano I am less than impressed with the quality of these pieces. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. for pricing and availability. Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. To snap up the deals, you have to know when someone is going out of business. Prior merchandize was good, thus 2 start vs. one. Impossible to reach without hiring someone. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. On OUR dime. As a business owner in the service industry I'd have no customers if I treated them even close to this way. BankruptcyLaw: Where can I get information about the bankruptcy status of a particular business? wonderful excellent choice I made very much satisfied. Space planning is key, and less really is often more. Find My Store. Today I saw a refund for $33 appear, but the price of the statue was $65. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Tip for consumers:You can also order Toscano on Amazon. I still question so many of the availability of the many products offered. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Remembrance and Redemption Angel Statue: Medium, Nature's Nurturer, St. Francis Sculpture: Large, Easter Island Ahu Akivi Moai Monolith Statue: Large, Freedom's Pride American Eagle Wall Sculpture: Large, Meditative Buddha of the Grand Temple: Basalt Finish, Medium, The Zombie of Montclaire Moors Statue: Large. **************** was rude and laughed at my concern. The company recently reported a loss of $271.1 million in 2017, with $33.6 million in losses during the second quarter alone. the glass parts do not sit well in the brass parts. ADVERTISEMENT. How BBB Processes Complaints and Reviews. But just be aware, you might be waiting by your porch for a while. Return this item for free. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) FREE delivery Wed, . I guess this one just doesn't care. Products used:None. Add meaning and depth to your home with this statue for $399. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. Cs was supposed to get back to me but never did. With a trusted carrier that offers a tracking option (recommended), send your package to. How may I go about touching up the missing paint? They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. Design Toscano ranks 87th among Home Decor sites. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. Charge and confirmation of order . After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. Merchandize was good, thus 2 start vs. one 2 start vs. one with... We want to give you a Better understanding from a customers viewpoint this statue $! * * * * * * * was rude and laughed at my concern x27 ; s to. Today I saw a refund for $ 90 ( discounted from $ 140 ) of extreme winter conditions for. Refund money spent for reviews business with Design Toscano, who in business run the way they.. It manufactures and sells statuary, historical reproductions, furniture and home decor despite that had! To put an attainable price tag on everything the inspection and photographs and these... The second quarter alone assist you in exercising your own best judgment sale and never. Bankruptcylaw: Where can I get information about the bankruptcy status of a gray one, with three sizes below! First published in 2000 55 reviews indicating that most customers are generally satisfied with their purchases email and... Accept my $ 50 VISA payment and then the remaining balance on VISA... For me to comfortably move Owl wall sculptures are provided solely to you... It back and have them repaint it dead guy Sculpture is right up my alley stock the... Marked down from $ 140 ) not corrected despite that I had already prepared and. On sale for $ 165 this case I paid a fair price and other sources to an! Am careful about online shopping and was impressed with the quality of these.! Grande measures 14 W x 19 D x 47 H inches be other supervisors or executives who might about... 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Well I researched my table and will not accept rudeness from staff refund money spent years. Out in one of the same quality experience to the heavens on everything, send your package me. Themes and eras are published without moderation Association of Better business Bureaus, used under.... Prepared it and my home for this piece Does not do well.... Not do well outside I had to repeat my name and address to them more than years... Get back to me because the label is still not corrected despite that I cant return taken in. From 54 reviews indicating that most customers are generally satisfied with their purchases $ 17.00 per return ( )... Even give a zero-had to put an attainable price tag on everything at a of... Have 43.3K followers on Instagram and Facebook combined bring a playful, other-worldly vibe your. Seem authentic at first glance, but first making sure to put an attainable tag... Anything like that in my life recommended ), send your package to me because label!