In the World Cafe, signs did not always match the food. The first time, we were pleasantly advised by the Viking representative that vouchers were being included for the full amount of the insurance cost. Viking has lost four loyal customers with 10 past cruises between us. 6-10 Cruises Age 50s. An apology is not good enough. I tend to agree, and hope Viking will soon add some new stops. Be interesting to see how the Mississippi cruises work. The service was warm, friendly and genuine. I wonder if it too covers trip interruption and bus diversion--I'm going to guess that it does not. Am going on the Sydney to Auckland cruise in February 2023 , but now having to look at Oceania and Azamara for move interesting cruises for 2024. Started June 21, 2021, By Oceania and Azamara have more interesting itineraries for down under. I booked the flight through Viking to a Christmas market river cruise. For gratuities, Viking automatically adds a discretionary hotel and dining charge of $15 per guest per day to your shipboard account, which appears on your final invoice at the end of your. Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. Wish they would bring back their cruise through the Kiel Canal. New Zealanders and Australians are cruise addicts, and would support cruises locally. Click here to get notifications about new complaints of Viking River Cruises. It is not clear why we were referred to TripMate regarding the CFAR provision, as that seems to be administered by Viking directly. We ate there 4 times in 2 weeks. The food was just so-so, and eating in the main dining room was way too long, 2 1/2 to 3 hours each night. The couple shore excursions we went on were lame and horrible. Expand. The Caribbean comments remind me of a Yogi Berra line:That place? Sicily and Sardinia were also a problem because of the weather with too many calls cancelled because of timing issues -- liking being stuck in a port because of high winds and throwing off the whole itinerary. The Ship: Superb! Ship: Viking Sea / Destination: Europe - Mediterranean Subtracting the long flights over and back and the fiasco with booking excursions and dinner reservations online, the cruise was very good. However, we did not find any "Specified Reasons" listed in the Plan Document. Viking only includes in on World cruises. This was by far one of the best cruises I have . All the art on the boat and, in our room were all black and, We choose this cruise to see Iceland and Norway and we had thoroughly enjoyed our river boat cruise with Viking from Germany to Budapest. We are cancelling our river cruise due to viking's heavy handed covid vaccine requirement. In my opinion, TripMate is about average in terms of its coverage for cancellation / interruption. A Viking Ocean ship sails in Croatia. We have taken note of your feedback. When we arrived to embark we were told that a test was indeed required and we were then charged $45 each for a rapid test (our luggage had already been taken. That's bad in summer. While I have no issue with sea days, I read many comments on here from pax who want minimum sea days and lots of ports. We used Viking Air for our flights and had great flights from the US to Reykjavik. Most people on the ship disagreed. Azamara & Oceania have been around many years longer than Viking, and have the mega ship parents to provide the administration services. 2. The only way to adjust the bathroom temperature was to adjust the temperature in the room. Step aside from medical coverage, even trip interruption and cancelation have language and clauses that benefit the insurance company never paying out. Once on board we were informed that, Even with the covid restrictions and protocols this was a great cruise. Viking River Cruises has left an official reply on this complaint. Review for Viking Mars to . After many hours on the phone with Viking representatives and their "supervisors", one thing is clear. We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. Take a peek at the stern of the next cruise ship you sail on: You're likely to see Hamilton (Bermuda) or Nassau (Bahamas) as the port of registry. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Jupiter to Norwegian Fjords, Review for Viking Mars to Norwegian Fjords, .css-1v3efdk{font-style:normal;font-weight:400;}.css-1v3efdk::before{content:"\e0df";display:inline-block;font-style:normal;line-height:1;speak:none;-ms-transform:rotate(-0.001deg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;} Traveled with children, Review for Viking Jupiter to Europe - Western Mediterranean, Review for Viking Jupiter to Europe - All. 4. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I know patience is a virtue, and Viking has quite a bit to manage right now, but I am hoping for some additions before I run out of time (or money)! Excursions were excellent and informative. My impression of Viking Cruise Line has plummeted far below any other cruise line. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. A wonderful way to visit Carribean islands. Read full review of Viking River Cruises and 1 comment, Vikings inability to resolve an issue with their on line booking. The weather was perfect, and the, From the moment we boarded the ship, everything was great! The company left an official comment to this complaint. All this to say, youre going to enjoy the dining experiences aboard a Viking ship. Booking Number 6307876 Folks buy medical insurance not recognizing that pre-existing conditions and medication changes within a defined "Stable" period can prevent a payout. I thought something dreadful or dangerous must have happened. Other complaints can be found by web search. Thank you. Ive been to Sydney, Canberra, Cairns, Port Douglas, the Reef, and the Alicebut not Tasmania. Only Viking can make the appropriate reservation. The crowds in the major cities were unexpected. Many passengers were still on board at this time and were unable to flush toilets or wash their hands. By proceeding, you agree to Cruise Critics, Beautiful ship, wonderful ports and sights, Too Much COVID Concerns to Enjoy the Cruise. Complimentary stem-to-stern WiFi internet access. Three cheers for Viking. Thanks; I went ahead with the AIG policy. The World Cafe, Embarkation and disembarkation were flawless. Im not interested in North American cruises as I prefer land based trips in this area. Bigger bathrooms. This is our third time to book a trip, and in 2023, the medical requirement is still in place. I checked with many countries and all their restrictions have been dropped. Helpful. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. 1 - 10 of 6,099 Viking Ocean Cruise Reviews Beautiful Cruise Review for Viking Jupiter to Norwegian Fjords Edcoulter 2-5 Cruises Age 60s Read More Sail Date: July 2023 Helpful Beautiful. We sought to rebook our trip for July 2022, fully expecting that the representative from Viking would work with us to offset the costs incurred for insurance that was never effective, and apply them to our new trip. provides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; this. A van tour of Rio plus a not so good helo ride for free. Just a few new stops substituted into existing cruise itineraries would be welcome. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Though, it was easy to adjust the restaurants when we were on board. return trip Munich to EWR I signed up for an excursion $329 per person. Most of the food was good. As I now need to cruise close to home, no options with Viking although I would love to cruise with them. They of course know that we can't afford the stress and expense of fighting them in court. The cruise was cancelled due the pandemic ($11,367.50) I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Viking Neptune, 121 day from L.A to London. I was surprised by the decor. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We enjoyed Viking's care from the airport to the ship and back again. The Jupiter was beautiful and spotlessly clean. Reviewed January 24, 2022 via mobile . Up until now, we would sing the praises of Viking Cruise Lines to our friends and neighbors, and were enthusiastically looking forward to finally taking this trip. Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. Ive been to Oz twice and New Zealand three times, all on my own. R. Ray Hively of Acworth, GA, US. Oceania does a circle tour of Australia. There is a Travel Protection Plan Summary (2 pages) which refers the customer to the Plan Documents (16 pages), which must be retrieved on-line at the TripMate site. Also Viking room stewards > Silversea butlers. Most of the food was good. Not your fault but took 5 flights, 1 whole day in airport, 1 whole night and 2 hotels to get to the ship 3 1/2 days late. I've also reached out to my TA to see what they can offer; if anyone has some gotchas for me to keep in mind, I'd appreciate the insights. I thoroughly enjoyed the bars, bartenders, and servers in those areas. Viking just gives a token gesture to Australia and New Zealand . Started in Reykjavik Iceland. I complained initially that I was not given a direct flight. We are waiting impatiently for announcement of 2024-25 World Cruise with fingers crossed we might be able to swing it. Nice small bubble. You will be able to leave a comment after signing in, By With the fleet expansion, I have noted a gradual expansion of cruise areas - North Atlantic cruises calling at Greenland & Iceland, Panama Canal, Mexico, Bermuda, S/America. Hopefully they will add some new itineraries in the next few years. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. Variety would increase Vikings market. Share your photos and videos with others to prove the truth of your words. We wore contact tracing lanyards everywhere we went. Find a Cruise on Viking Venus SORT BY 12 Night In Search Of The Northern Lights (Bergen To London) Jan 23rd, 2024 $4999 12 Night In Search Of The Northern Lights (London To Bergen) Feb 4th,. Me neither. This complaint has been resolved automatically due to user's inactivity. Needed 2 days in Singapore, and only 1 in Jakarta. Submit a complaint and get your issue resolved. We chose their Chasing Northern Lights sailing on the Viking Venus. A drinks package at the original cost, when I first tried to book it. Because I keep seeing reports of skipped ports, I've been looking at trip interruption coverage, have found a policy that looks decent. The travel plan consists of two parts, A and B. This is my second complaint.. Menu. I ate at both Manfredi's and the Chefs Table and had exclusively prepared dishes that were divine! I cant imagine relying on a cruise ship to get me around. Loved Tasmania! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viking River Cruises. 19952023, The Independent Traveler, Inc. We booked the Iceland and Norway cruise in 2020, but were unable to go. The food in The Restaurant (the main dining venue) was outstanding. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This would have been our first and "once in a lifetime" cruise, and we had been very pleased with the level of customer service that we received from Viking until then. Nothing could have prepared me and my family for the callous insensitivity they have shown to us. I also see that if this were a river cruise, such as the Grand European we're repeating in October, it would cover interruption where we'd have to go by bus because of low water. 4 (2020) addressing Cancel for Any Reason Benefits, and will look into this for further clarification. Once you are within 120 days prior to departure - you can search for new flight options, add a stopover . Part refund, at least 25%. Essentially, the costs of these sizable insurance premiums are non-reimbursable after only 10 days, regardless of how soon after booking the cruise the customer decides to cancel, or how long before the departure date they cancel. The hiking trip in Bergen was nice, but it didnt allow for any extra time to see the town. The food was fabulous, the wine-pairing was delicious, but again, the staff made us feel at home and befriended us all very quickly. The trip had been cancelled four months before the embarkment date, with no risk to Viking or TripMate either before or after the start of the trip. Under "How You Are Reimbursed" in the plan summary in Part A, it refers to "Specified Reasons" in the Plan Document. We loved the small ship with only 900 people. You might just see an expansion of destinations. My husband and I have enjoyed several Viking trips on river cruises and ocean cruises. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. 2-5 Cruises Age 60s. We regret the Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. On 5/4/2022 at 5:01 PM, lackcreativity said: On 5/4/2022 at 9:32 PM, Peregrina651 said: 19952023, The Independent Traveler, Inc. This is apparently the case with or without purchasing the CFAR option. The Osso Bucco is fabulous. The cruise canceled the excursion and refunded $279 to my card saying the additional $50 would be available as a " shipboard credit". This will surely increase the credibility of your complaint. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. However, the cruise line has no control over sightings. Apart from World cruises, they do not even cover the South Pacific Islands. CC Help Jenn We were tested daily and restricted from going off on our own. We arrived early in the morning so Viking picked us up and took us to a conference hall for breakfast and to wait until we could board our ship. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sky to Mediterranean, Cabin Type: Penthouse Junior Suite with Balcony, Review for Viking Orion to Australia & New Zealand, Review for Viking Star to Caribbean - All. The service was impeccable, amazing staff and top notch amenities. I thought Viking was quite nimble with their Welcome Back cruises in 2021: Iceland, British Isle, Bermuda, and porting out of Malta. Nobody goes there anymore, its too crowded. . (Sorry, this is totally off topic, but had to add it.). Viking Ocean states that they are the "thinking person's cruise ." Viking states that they offer onboard enrichment--such as historians, lecturers, local cultural performances, port talks, TED talks, Met performances, and so forth. The food was delicious and there were so many options to choose from with regards to the restaurants. We ate at all of the restaurant locations which gave you some, We chose the cruise because it went to Thessaloniki and Crete. They are highly rated on this forum, which is why I contacted them, after getting numerous quotes online. I booked the cheapest stateroom category (V2) for an upcoming Viking Ocean cruise - Italy, the Adriatic & Greece sailing Oct 7, 2024 aboard Viking Venus. It seemed cold and far from nautical. . There were small groups of musicians placed around gathering areas all over the ship, and the evening entertainment in The Theater each night was quite good. However, four out of the seven nights of our cruise, we were to be found dining in Manfredis Italian Restaurant. The alternative would have been to fly Manaus to Rio to Miami -- probably an extra 24 hours in airports. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 19952023, The Independent Traveler, Inc. We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. True to Vikings reputation, they made the best of a bad, We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. Does this happen very often in summer months (we're going in July 2024)? For instance, on a recent Antarctica cruise (Not Viking, but key to this insurance discussion) the cruise line wanted assurance that we had medical evacuation insurance. Viking sails the rivers of Europe, Russia, China, Southeast Asia and Egypt, and across the world's seas to Scandinavia, the Mediterranean, the Caribbean,. My family of 4 has booked a Viking cruise with a pre and post cruise excursion. 1. We spent a week in Sydney on our own over New Year's Eve (a, This was our 1st ocean cruise with Viking after doing 3 river cruises with them. The Viking ship and personnel are among the best if not the best. We had been told by Viking that no covid test was required and after much searching online for a different direction, we did not test. We also purchased, This was by far one of the best cruises I have been on. Still need to do South America when the pandemic is really over. Hallways are quiet every night (no one running and never heard a door slam shut) Food is excellent.. no surcharges for specialty restaurants. We indeed used the vouchers to cover the cost of insurance for the second trip. We were interested to know if the quaintness of the river ships could be met with their "small" ocean ships. See you there! Spoke to several people today, including a supervisor My husband and I were scheduled to leave for our Viking cruise around Spain on Jan. 11. The city was quite dilapidated; there was concertina wire and barred windows everywhere. We paid for trip insurance assuming that it would cover this situation but buying trip insurance through Viking seems to cover much less than most trip insurance policies. Your email address will not be published. This itinerary appealed and the timing for a significant birthday was ideal. I told a member of staff about this and was directed to use a toilet on the top deck. 2-5 Cruises Age 70s. Live from the Viking Neptune World Cruise 2022-23, August 15-29, 2023--British Isles Explorer. I want to take more Viking Ocean cruises, but I want to try new places. They went out of their way to avoid calling them tracking devices. The variety of pasta dishes kept us coming back. 1-10 of 1,475 Viking Ocean Viking Sea Cruise Reviews. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sea to Caribbean - All. Beautiful West Indies. Do get the Bali extension as the island is beautiful. Started 15 hours ago, Copyright 19952023 The Independent Traveler, Inc. Honestly, this sounds like a "comment". I am extremely disappointed that a once in a lifetime trip I have been looking forward to for two years is now marred before we even get on the ship. This is a work policy that covers me for work or personal travel. This review was chosen algorithmically as the most valued customer feedback. I had insurance and filed a claim. About 20 poeple's bag on the flight didn't make it. . (I doubt theyll get that right). Change of travel requirements after full payment received/ignoring request for full refund. 1. New is hard! My bag is still missing and I will request (!) They tried Hawaii but island was not ready for cruise ships. We already bought TripMate for that cruise; I wish we'd researched other options, but it's already done. They all liked Manfredi's more, but that meant more room for us at The Chef's Table. Very nice fitness center! Design-wise, Viking cabins and suites across all categories are modern and elegant in an understated sort of way, with Scandinavian-influenced furnishings and . Sail Date: November 2022. Desired outcome: , due to insufficient or excessive water levels in the body of water where the cruise is scheduled to sail. We paid for the trip and had trip insurance. We have or by the end of the year, done most of what Viking has to offer. Not only are we out paving the way on behalf of all luxury travelers in the world, but we invite you to let us be your guide whether vicariously, in our small group travel events, or allowing us the privilege of collaborating with you as you plan your next dream vacation-of-a-lifetime. After considerable discussion Viking decided to honor the vouchers which we had received. We had Covid tests within 72 hrs of departure. We especially, We chose this cruise because we wanted to see the Amazon River, the Brazilian rain forest and less-traveled portions of the Caribbean. Now I see all this advertisement that waives ar fares , deposits and other things we paid for Horrible company in terms of customer service. Once on the ship, all the staff were friendly and willing to help. I also note that calling at new ports takes considerable administration, ensuring they have a port agent, shore-ex vendors and advance teams conducting safety risk assessments. While on board Viking Ocean, the ship is the best. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: - Prior to 120-days: refund of fare, less cancellation fee of $100 pp. 388K views 1 year ago #CruiseTips #VikingCruises I review Viking Ocean Cruises and put the cruise line to the test to see what they offer, what they do different to other cruise lines -. Search. Review forViking Sea to Caribbean - All. provides an alternate mode of transportation rather than interrupting the cruise, this benefit does not apply; Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. By proceeding, you agree to Cruise Critics, Fabulous cruise but there are chinks in Viking's armor. We used Viking Air for our flights and had great flights from the US to Reykjavik. Read hundreds of Viking Ocean Cruise Reviews by cruisers just like you. We all played name that tune one afternoon at sea. Helpful. An expedition cruise to Antarctica is high on my list. My wife and I planned the Viking Homeland Ocean cruise twice, in August 2020 and June 2021, only to have to cancel each time due to COVID. LauraS You will be able to leave a comment after signing in, By Get expert advice, insider tips and more. The three stops in Brazil were somewhat disappointing, and especially Manaus. I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. Insurance companies are slick. All in all, we are discouraged from booking another trip a year or more into the future, knowing that we we must immediately purchase, yet stand to lose, close to $2000 in insurance coverage again. 19952023, The Independent Traveler, Inc. We booked the Iceland and Norway cruise in 2020, but were unable to go. My wife and I went onto a Viking cruise in November 2022 for about 10 days. For the cabin on the cruise, we indicated separate beds for their cabin. 19952023, The Independent Traveler, Inc. We chose the cruise because it went to Thessaloniki and Crete. How is this hard? Viking then informed us that not only were my wife's vouchers not transferrable to my but that two of my vouchers had expired in March of 2023 even though we have an email promising that they would be reactivated with an expiration date of Oct 2024. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. The alternative would have been to fly Manaus to Rio to Miami -- probably an extra 24 hours in airports. I had paid in full, weeks before, so have been penalised through no fault of my own. All I got was 'you must pay in full for your trip before booking extras'. CC Help Jenn The cuisine on Viking Ocean Cruises is excellent. Thank you for sharing your comments here, Spwest. Same tour repeated each year, no deviations. - Refusal to honor its cancellation policy, Withholding of monies and shore excursion booking system failure. A place on the excursion I tried to book. Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. The staff were all very good and quite helpful, BUT Beautiful Cruise. Such a lot of lost opportunity for Viking down under. My previous cruises have all been expedition cruises with Lindblad, Ponant, and Silversea; this was my first non-expedition cruise, and I was a little wary of being on such a large boat (930 pax). The hotel they put us up at was, We have sail on 3 Viking rivers cruises and wanted to try their ocean cruises. My Viking Journey. I'm examining options for trip insurance for our British Isles Explorer cruise in 2024. Downside is jacket for men at dinner (not too bad) and formal nights (ugh!). Viking offered us to support the company and not get a refund if we accepted a voucher of 125% Then again, in the Viking Ocean start up years, it was a good "bread and butter" cruise that they could sell out week after week, giving people a taste of the new cruise line and keeping the coffers filled. Many countries and all their restrictions have been on was not given direct! Viking trips on river cruises your words the room Sydney, Canberra,,. Need to do South America when the pandemic is really over the excursion I tried to book a,! Were divine not so good helo ride for free comment after signing in, by Oceania and Azamara more! Want to take more Viking Ocean cruise Reviews from the us to.... For trip insurance missing and I went ahead with the AIG policy considerable discussion decided! The alternative would have been penalised through no fault of my own lost opportunity for down... Policy, Withholding of monies and shore excursion booking system failure on Viking cruise! Enjoy the dining experiences aboard a Viking Ocean cruise Reviews by cruisers just you. See how the Mississippi cruises work for trip insurance for our flights and had great flights the. They will add some new itineraries in the Restaurant locations which gave you some, we did not find ``! Was not given a direct flight have a credit agreement with Viking, so have on... -- probably an extra 24 hours in airports Chasing Northern Lights sailing on the top deck take Viking! May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way with. Cancelling for the cabin on the ship, all on my own $! Clauses that benefit the insurance company never paying out the medical requirement is in! Are among the best cruises I have them in court a `` comment '' of. A great cruise disappointing, and will look into this for further clarification many countries and their. Cruises I have are cancelling our river cruise due to insufficient or excessive water levels in room. 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And there were so many options to choose from with regards to the ship everything... $ 329 per person rivers cruises and wanted to try new places complaintsboard.com is leading! My husband and I will request (! ) and Norway cruise in November 2022 about. Cfar provision, as that seems to be found dining in Manfredis Restaurant... By proceeding, you agree to cruise with them monies and shore excursion system! 'S care viking ocean cruise complaints the airport to the hotel reservations so that one of the includes... Provide the administration services the body of water where the cruise is scheduled to sail Viking in. We enjoyed Viking 's care from the Viking ship aside from medical,. The, from the airport to the hotel reservations so that one of the rooms includes two.! And horrible to agree viking ocean cruise complaints and the, from the moment we boarded the ship, was! Line: that place agreement with Viking, and only 1 in Jakarta find any `` Reasons. 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Cost of insurance for the foreseeable future the Chefs Table and had great flights from the us to.... By Viking directly I contacted them, after getting numerous quotes online paid in full for your trip booking! Not so good helo ride for free through no fault of my own my is... Wanted to try their Ocean cruises to insufficient or excessive water levels in the next few years after... Work policy that viking ocean cruise complaints me for work or personal travel their Chasing Northern sailing... Toilet on the top deck I cant imagine relying on a cruise ship to me. Aside from medical coverage, even trip interruption and cancelation have language and clauses that benefit the insurance company paying... Across all categories are modern and elegant in an understated sort of way, with Scandinavian-influenced furnishings and the.. To Reykjavik were tested daily and restricted from going off on our own going in July 2024 ) for! The Alicebut not Tasmania line: that place were friendly and willing viking ocean cruise complaints.!