Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Always contact the appropriate Universal park to confirm the details of your particular pass. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Our Motto is: Lets Connect the World Better. Can I exchange my tickets to another performance? It allows users to purchase tickets for concerts, sports events, theater shows and more such events. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. You did it! Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. Hit 'Sell'. Instead, it sat on your. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Login to your Ticketmaster Account. That's it, your tickets will be listed on Ticketmaster. Please note, some complaints can take as much as 28 days to resolve. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). We'll let you know if you qualify when you submit your request. Exchange by email Write VOID on the tickets you wish to exchange. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. We'll automatically reissue most tickets to the buyer. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. No, you can transfer all or some of your tickets. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. Purchasing Tickets. Selling Tickets. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. 3. 4.5 We reserve the right to delist any Resale Tickets if: (a) you fail to comply with any listing conditions under clause 4.3; (b) you are a business seller and fail to declare yourself as such and/or fail to comply with applicable law or regulation in relation to trading as a business; (c) of the circumstances at clause 2.7(a)-(e) apply; and/or. Where we instruct you to do so, you must enclose or return to us (at your cost) your unused physical Resale Tickets and comply with any other instructions from us. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". 1.8 Nothing in this Ticket Exchange Policy or our. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). For some events, the layout and specific seat locations may vary without notice. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Select the ticket group you'd like to sell. 1. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? What happens if events are postponed or rescheduled? Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. The Advanced Services may permit you to forward your season tickets to another person. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Unfortunately, no. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. We accept no responsibility or liability for such cancellations, as these are outside our control. 3. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. Gift cards cannot be used to make payments for Resale Tickets. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Yes, and it takes just a few seconds to create one. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. Nonetheless, we recommend in all cases that buyers first seek resolution to any issues using our dispute resolution procedure, as set out in clause 15. Re: Possible to change ticket dates at Universal and Disney? (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. If you want to change the date, you're usually going to have to buy brand new tickets for the c . Don't worry though - you'll still be able to get into the event. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. Remember, the receiver's email address must be different to the sender's email address. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. Ticketmaster offers the unique concept of Fan Guarantee. Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. None of us can go on the new date in September. I have Hamilton tickets for September that were origanally for April 2020. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; The format usually includes a combination of numbers and letters. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. We'll let you know if you qualify when you submit your request. no invoices, letterheads, business cards or compliments slips etc.). Remember, the receiver's email address must be different to the sender's email address. 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. What is a CluedUpp event? However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. Select the game that you transferred ticket (s) for. 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. No. For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. It knew that you had closed your account and should have contacted you to make alternate arrangements. Finding a ticket is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue. We are changing the way you register and sign-in to the StubHub Community. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. 9 stk. Its important to keep the confirmation number safe as it can be required later on to access the tickets. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. Tap the Remove Listing button to the right of the listing you want to remove. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Changing your theme park reservation dates is a fairly simple process. A venue may release more tickets for Ticketmaster to sell as the event date approaches. "My heart grew three sizes just sitting and watching him eat today," he said. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; A per ticket exchange fee may apply. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. Only they would be able to help you out if there is any chance to make changes into tickets date. Calling is a 3 hour wait time. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). MarketWatch provides the latest stock market, financial and business news. These are generally in extraordinary circumstances, particularly in the case of a death in the family. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . Extraordinary circumstances. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. What Happens If Ticket Prices Rise After My Purchase? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Just go to My Account and click the Ticket Transfer button on your order. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. Why TicketMaster Changed (or downgraded) Your Seats! How Can I Get Cheap Universal Express Passes? sterling and noble wall clock Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. Did you find it helpful? If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. No, Ticketmaster does not typically allow for exchanging tickets for another event. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. 6. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. 11.5 For the purposes of this Ticket Exchange Policy, a ". 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