7550831, if you get any message other thanImport Complete, then there is a problem with the file being corrupt. I'm having this same problem with my Vivosport. Oh Im OCD too. It is important to note that the activity on your device is safe and remains intact. Save big on holiday gifts for everyone on your list. Garmin Instinct Crossover is a hybrid smartwatch that combines the best of both worlds. But things dont always go smoothly and issues do arise. Choose Garmin, then select OK when prompted to disconnect the device. Posted at 01:41h . Wait while your data syncs. Thanks! No data/metrics were lost in the process. Required fields are marked *. Phone Apps and Computer Applications. You . Remove the Watch From the Garmin Connect App. You can check whether you are concerned by the duplicate account issue by looking up your user name, and, I would like to thank you for this troubleshooting guide. We will be happy to assist further. Likethis article? Garmin Connect syncs but no new activity shows up. They showare being there but no details are available. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. If it continues crashing, there is likely a problem with the app update from Garmin. Despite what you tell, youvery likely do have two different accounts. Apples next Activity Challenge will land on International Womens Day. Also, what do you see in Garmin Connect Web? After opening the Programs and Features menu, you need to navigate through the whole list to find Garmin Express. You can download Restoro by clicking the Download button below. Courtesy Image. Disconnect wifi, blue tooth, restart iPhone, restart app. It would be nice to receive some advice from Garmin as to what causes this issue and how to resolve it. Garmin does not review or manage these payment services. One of the most common causes that will trigger this error is some type of corruption thats currently present inside the Sync folder of Garmin Express. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. By following your instructions I was able to resolve an issue with my wife's Instinct not syncing all of her data with both the Connect mobile. In this case, a complete reinstallation of Garmin Express should take care of the issue. I suppose it cant hurt to try this. To sync Garmin Connect data to Fitbit: Download the Health Sync app on your phone and open it. The green dot shows your device is connected. I'm been having the same problem for a month. Sorry, this post was deleted by the person who originally posted it. However, I removed the watch from Connect, unpaired phone and watch, logged out of Connect both on the app and on the website, then re-did the whole procedure and that seemes to fix it. New app instalation. Sync from home page gives green circle OK. Syncing from within Devices > Settings says device busy and sync request timed out. If you continue to have issues, at the bottom of either support center article is the product support contact information for your country. If the ring is greyed out its either finished syncing or not paired. I am wondering the same thing! I have not changed anything it just seems to have stopped. Exact situation and they try to make it sound rare I have a one plus phone. I also checked and I have Garmin Connect version 4.35 as well. No tried that before posting on here. Marko founded Gadgets & Wearables in 2014, having worked for more than 15 years in the City of Londons financial district. The team has your best interest at heart, we care as much about your health as you do. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. And I didn't lose my watch settings because I didn't reset it. Plug your watch into your computer and open the drive, then go to activities and find the activity in question, Metrics like steps were loading but activities were not. Nowsign inback to all three apps with the very same credentials, and the device there. My wife thinks Im crazy and obsessing over it (she might be right lol). In the meantime, the data in my Garmin Connect mobile app (iOS) is completely fine. This seems to have fixed some similar issues for other people. Shame it didnt say so. Then open theweb interface, click your avatar in the upper right corner,and select the optionView Profile. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Next, tap Settings>3rd Party Apps . Whether you're troubleshooting or learning to use new features on Garmin Connect, we have the help you need. Toggle Bluetooth off. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . I'm reaching out to you here to ask if you think the above list of steps would help me and my problem as well? Ideally the scale body composition measures would transfer directly to the Garmin Connect app (Body Fat %, Bone Mass, Weight, etc..) without the use of a third party app. getting my weekly Garmin updates with such . Privacy Policy. Heres what to do if your Garmin wearable is not syncing workouts. Posted at 09:48h in michael deluise matt leblanc by Sign in back to your original Garmin Connect account on the app, and add the watchagain. Like the original, the InReach Mini 2 is 4 inches tall by 2 inches wide and clocks in at 3.5 oz. I also checked and I have Garmin Connect version 4.35 as well. I only have one device - same issue still no data visible. In similar way, you can export and import also the daily data (Steps, HR, Calories, IMs, Stress, Sleep, ). Been happening since 2/9. It would connect and sync to my iPhone 6s, but the data/run would not transfer. This is as close to a restart as you will get with these wearables. Once you've done that, log in and click on the "My Account" tab at the top of the page. vanderlipr Posts: 1 Member March 2016 When you find that after syncing, part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basically the following possibilities. No, her Instinct is not connected to any other fitness or health apps. Sounds like no one has found a good permanent solution? Syncing with Garmin can be a bag of hurt on far too many occasions. Yet when the green "sync complete" bar pops up, the Garmin Connect app does not display any new activities. Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. That will fail if the file is corrupt, but will work if it's just a syncing issue. Now, type "appwiz.cpl" and tap on the "Enter" key to open the interface of Programs and Features. Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. Use the factory reset steps in this article:Approach S60 Master Reset. . Nothing works so far. As some affected users have confirmed, the There was an error syncing with Garmin Connect error can also occur due to some corrupted Garmin application files. I had this problem and fixed it. I have the same issue and it's very annoying. Basically I've downloaded a gpx route to connect, tried sending to device etc but the watch is only partially syncing. Thats partly why it bothers me so much. Shows all the information you need at a glance. In most cases, affected users are saying that the problem occurs with every device they attempt to sync. It's showing on the web but not on the app. Same here and I tried already a lot. Since then, he has led the companys charge to become a leading information source on health and fitness gadgets and wearables. I ended up resolving this by restarting, NOT resetting, the Vivosport. I called in to customer service after 3 runs but still couldn't get it to work. Same thing here! Another possibility is to followthe instructions fromthis support document, Could be gmail account is different from googlemail when you sign up on Android. Tap on Garmin Connect. Dont worry, you wont lose any data. Upload manually a single activity to Garmin Connect Select an activity of your choice in RunGap from the activity list Tap the "" button in the upper right corner Select "Share" Select Garmin Connect from the pop-up menu I've noticed that it syncs better when you open up the Garmin Connect app, sync your data, then open MFP, then close/quit Garmin Connect and reopen it when MFP is still running in the background. Close Garmin Express and ensure that you dont have any associated background process that is currently running. Overall, the Garmin Instinct 2 will let you achieve the perfect balance between working out and resting, all in a great package. Break connection of the Garmin device from your PC. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. All of the data was on the watch, however. If you see a message indicating that Garmin failed to maintain the link, relink your Garmin account and allow up to 45 minutes for data to resync from Garmin. I have the same problem. Disconnect the watch deleted all data from phone. Owners of Vivofit devices should skip this step entirely as their device cannot be power cycled. You do, Log into the second (unwanted) account in, First of all, as also in case ofmost other problems with your device, the first thing to try, is a, The BT synchronization on the phone app does not work (the white circle around the watch symbol never closes) - in that case follow the tips in the. Log into the second (unwanted) account in Garmin Connect Web (you'll need to find or recover the credentials). Plug your watch into your computer and open the drive, then go to activities and find the activity in question. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Just some additional information regarding my experience with the recommended processstart to finish took under 10 minutes and I did not have to pair my wife's Instinct again even though I removed it from the Connect mobile app and then added it back again. I uploaded the activity manually and it synced w Garmin Connect. In this case, you should be able to fix the issue by uninstalling the current Garmin Express version and then reinstalling the newest version from scratch and re-deploying the syncing procedure. Using the Garmin Connect App. Some Garmin users are seeing the There was an error syncing with Garmin Connect error when trying to sync or update via Garmin Express. SHOP THE HOLIDAY SALE! If not, your Garmin wearable might be faulty. When prompted to disconnect the device there as sleep InReach Mini 2 is inches... 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