All The Useful Walmart Interview Questions & Answers, How Does One Train To Become A Retail Associate, Retail Associate Training: Working With People / T, Retail Associate Training: Communication Skills, Retail Associate Training: Customer Service Essentials, Retail Associate Training: Telephone Service, Retail Associate Training: Dealing With The Upset Customer, Retail Associate Training: Tools of The Retail Trade (POS, Calculators, Computers, Etc), Retail Associate Training: Store Procedures, Retail Associate Training: Cash, Cheques, Credit and Debit Cards, Retail Associate Training: Health, Safety and Working Conditions, All The Useful Retail Interview Questions With Answers, All The Useful Store Keeper Interview Questions & Answers, Costco Interview Questions and Study Guide. By using data collected from customer interactions, sales associates can provide more personalized recommendations and services. Most Likely Range. You cannot use a calculator during testing. Talk to the interviewer about how you would react if you discovered a coworker stealing or behaving in an inappropriate way. Decide on what kind of signature to create. Oklahoma state law, however, regulates drug testing in the workplace to protect different parties under certain circumstances. One thing I really like about Hobby Lobby is that they give back to organizations whose values are very aligned with their own. In our search for a better life, after A platform was created for the purpose of easing the search for ex-convicts. They also help keep the store clean and organized, restock shelves, and assist with other tasks as needed. "Kindness, hospitality, and stewardship are all qualities that are really important to me, and I appreciate that Hobby Lobby values these qualities as well. "I love the displays here -- they're always fun, imaginative, and inspiring! I would avoid approaching the employee as I would not want to make it a personal issue. You never know when youre going to experience an accident. Every employer should know how each staff member is best motivated. Do you have experience with any of these positions? Does Hobby Lobby Drug Test Pre Employment? Had to take a math test in order to pass though. The company normally uses mouth swab tests and urine tests. Hobby Lobby is committed to 'serving employees and their families by establishing a work environment that build character, strengthen individuals, and nurture families.' However, your manager might request a test if they suspect you of drug use. Be yourself, be confident, ask lots of questions! "I am best motivated through words of praise and recognition for a job well done. Based on what you know from spending time in Hobby Lobby stores and exploring their website, what do you consider to be the major reason for Hobby Lobby's success over the last 50 years? It was so cute! Talk to the interviewer about your ability to comply with these codes, and feel free to ask any questions you may have. Save my name, email, and website in this browser for the next time I comment. That's the exact kind of company I'm hoping to work for. d. The Federal Open Market Committee (FOMC). This suspicion could arise from factors such as lower performance when compared to the rest of the team, lateness, aggressiveness, etc. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. Specifically, I would love to move into a leadership or management position at some point, especially managing the Frame Shop or working in floral design.". I don't mind accepting overtime hours and do consider myself to be a team player. Sick children, traffic, car breakdowns the list goes on. Multitasking, working under pressure, and meeting deadlines in a fast-paced atmosphere are all required. Opens the Fishbowl by Glassdoor site in a new window. Think about your expectations. Contact us here. I applied in-person. ", "I really love sales, so I'm hoping to continue to strengthen my customer service skills. At Hobby Lobby, we want our employees and customers alike to live the creative life they want. Hobby Lobby Sales Associate/Cashier Skills. Dates shown above are approximate. Our interview questions and answers do not represent any organization, school, or company on our site. Hobby Lobby has a strong commitment to Christian principles, so its important that you understand these values before applying for a job there. You can work throughout the season without needing to give a sample too. Based on information from current and former employees of the retailer from several different parts of the country, we can safely assume that Hobby Lobby does not drug test in Oklahoma unless drug usage is suspected of employees. How to Answer: Why Do You Want to Work Here? Hobby Lobby is a large chain of arts and crafts stores. Ive been told guys like girls that work at Hobby Lobby and dont threaten them and Im single and lonely, not sure what to do or how to think. Talk to the interviewer about the variety of ways in which you find motivation on the job. Recent Entry: Does Planet Fitness Drug Test? are ideal for these jobs. They are expected to provide excellent customer service, process transactions quickly and accurately, and maintain a clean and organized work area. Come to us in your pursuit of success. David Wise handles his own investment portfolio and has done sofor many years.Listed below is the holding time (recorded to the nearest whole year) between purchase and sale for his collection of 36 stocks.What quantity would you use for the lower limit of the initial class. The job can be stressful at times, as Sales Associates/Cashiers must be able to handle multiple tasks and customers simultaneously. Here are three trends influencing how Hobby Lobby Sales Associate/Cashier employees work. ", "My most challenging position, and also my most favorite position, would be my current role. I think that part of being a good customer service representative is being very serious about service. The following information is available for two samples selected from independent populations: Sample 1: n1=7n_1=7n1=7 Assigned ranks: 418251011, Sample 2: n2=9n_2=9n2=9 Assigned ranks: 71612931413615. Extensive knowledge of Microsoft Office (Word, Excel, and Outlook) 2007 or later. Possible Range. Are you hoping to increase your sales skills or turn your arts-and-crafts hobby into a career? "I don't mind the practice of wearing uniforms at all -- in fact, I think it makes getting ready for work a whole lot easier. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. Shared on January 28, 2022. The company strives to provide its workers with outstanding, competitive benefits. A mock interview is a practice interview, and it's helpful to prepare this way with a friend. finance. they ask you very basic questions, like in any other interview. A customer's order total is $2.06. She had a stroller, a couple of kids, and a lot of bags to carry. Hobby Lobby does not test regular employees unless theyre suspected of using drugs. 55 terms. In addition, they may be able to move up to a corporate position, such as a buyer or a merchandiser. We help people pass any competitive exam. Do you have a process in place for reporting these types of situations?". Everyone is so friendly and helpful, and I think I would fit in really well as a member of the team. Hobby Lobby is devoted to providing career opportunities for eager go-getters ready to join our rapidly growing company. However, a department lead or manager might require you to take a test if they have suspicions that you're using drugs. The "Most Likely Range" represents . Regardless, the company uses two drug tests more frequently. Hobby Lobby's products are all about bringing joy and beauty into the world, and our employees are advocates for a peaceful, joyful atmosphere. Does Hobby Lobby test either? The process took 2 weeks. If offered a position at Hobby Lobby, you will be required to wear khaki pants, a collared shirt, and black or dark-colored shoes, and you will be provided with a Hobby Lobby smock to cover your street clothes. You can look to work there for a long . I am looking for compensation that is aligned with the role and provides an opportunity for growth.". The estimated total pay for a Cashier at Hobby Lobby is $13 per hour. I think part of my job as a customer service associate, and as a human, is to bring a little joy into someone's day. "I'm a confident, even-tempered, and sociable person. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. It may not be possible for everything to work out so smoothly, getting your shift covered or still making it to work on time. "I've had a reputation at all of my previous workplaces as holding honesty as a supreme value in my life and in my work. Yes, this is the actual test. However, a department lead or manager might require you to take a test if they have suspicions that youre using drugs. Which group votes on the open-market operations that are used to control the U.S. money supply and interest rate? Stock Associate (Hourly) At Hobby Lobby, stock associates can earn between $11 and $17 per hour. David Green, CEO of Hobby Lobby, does everything wrong, according to retail conventional wisdom. What will the amount of the change you will give back? As a sales associate, you may be responsible for helping customers in multiple departments and assisting multiple customers at once. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Interview answers were first added by Jordan Henry on an unknown date, Interview questions were first added on September 23rd, 2017, Interview questions and answers were updated by Jordan Henry on August 7th, 2018. I think my own personal values of patience, kindness, and gratitude fall right in line with what Hobby Lobby values in an employee. Think about some of the variables in your life that could affect your ability to arrive on time for work. The cashier should always give the customer coins first before giving out the bill. When I arrived at the store on December 21, 2022, the cashier rang up my purchase and the amount of the ladder was $48.99. ", "I would describe my personality as approachable, light-hearted, and positive. Alternatively, the company may use a urine drug test. Answer (1 of 4): I can't say this for every store, but at Hobby Lobby, where I currently cashier, it is absolutely against the rules to have a calculator nearby. We were having some problems with theft because of it. Random drug tests are possible, but not common. However, if youre looking to join the team but are worried about the drug testing policy, this article will answer any questions you might have on the subject! As of 2020, there are more than 900 Hobby Lobby stores. Hobby Lobby usually does not have self-checkout systems. Strong math skills are an asset in any retail based role. To control the amount of time a customer's been waiting in line to no more than 2 to 3 minutes before being checked out, Each cashier has been assigned associate number and password which must never be shared among employees, What question are you to ask the customer before beginning the transaction, If I customer has a stack of identical merchandise it is acceptable to assume each item is the same price, When the register checkout line is busy and a customer brings merchandise with no price tag you must, Call the department head or a member of management, The manager on duty must be called to assist the customer if he or she is deceptive satisfied with the service received while shopping at the, What do you tell a customer at the end of every transaction, Do you the machine must be used on all travelers checks as well as any $50 or $100 bill, If you walk away from your registry for any reason what must you do, Press the sign off button to sign off to register, What do you do if the register proms PO number required for an AR transaction, Request a purchase order number from the customer, You must count your register down at the end of every shift, If you find a gift card with the remaining balance the card must be given to your customer service manager or a member of management, How do you locate the check verification list on the register, Go to the apps menu and select check verification to view the current advertisement or check verification list, If you have multiple items keyed into the register in the customer changes his or her mind about the entire transaction what do you, Cancel the transaction by contacting your manager or customer service manager, Who is allowed to perform a post void reversal, Manager on duty or customer service manager, If any individual comes into the store and attempts to gain access to an area of the store without authorization was the first thing you need to do, What must the school church or national charitable organization provides receive a discount, Merchandise must be sold to the church school or charitable organization and must be paid for by the credit card AR card or check with the preprinted name of the organ organization on the face of the check or credit card, What discount percentage is given to schools businesses employees store instructors and art students, 10% to schools 0% to businesses 15% to employees 15% to store instructors and 0% to art students, Our written policy allows us to give cash refunds without a sales receipt up to 10, If the customer presents a receipt which is over 90 days old for a return of an item we will be glad to accept the return with a member of management approval, Merchandise return without a receipt will be issued in exchange cart at the lowest selling advertise price in the last blank days, Proper identification and a 10 digit telephone number are required on all non-receded, How do you process the receipt and return if you received the message return transaction cannot be located press clear to continue, Call a member of management then press the clear button and to the dollar amount of the items being returned from the receipt select the reason select total have the manager approval and complete the refund, When a customer returns merchandise purchased with a credit card before you select the option of refund original card what do you ask the customer, Ask the customer if he or she would prefer the amount today to be refunded to the payment original use for the purchase, If the customer does not have a receipt but here she paid with a credit card how do you look up the receipt, Press the return exchange button twice press the no receipt look up button swipe the customers credit card and enter the purchasing store number into the return receipt look up whenever possible to narrow the search, If you have a customer who presents identification from a country other than the United States what do you ask the customer if he or she has to complete the refund, You would ask the customer if he or she has his or her passport with him or her, If a customer wants to pay with two different forms of payment you always except the cash payment first, If a customer is returning merchandise with the split tender receipt you always select the cash tender first, What steps are required if you must manually enter a credit card, Enter the card number press enter to a manual imprint of the card and to the expiration date and press enter, Cash refunds can be given on a debit card transaction, If you're registered or or opens during a credit card purchase and the credit card was the only form of payment what do you do, It's a customer presses the cancel button on the credit card terminal during the signature line request screen this will not cancel the entire transaction, If you receive a prompt on the register to call authorization center for a credit card transaction what do you do, Call the authorization center for authorization press override and enter the code received from the credit card authorization center, We accept out-of-state checks with proper identification, Customers writing checks are required to provide which of the following forms of identification as long as it matches the persons writing the check valid US drivers license a state issued ID a military ID, Based on your stores check system complete the correct diagram below with the required information, Sayed of ID customers ID number date of birth phone number, Checks written for over $100 or checks of a specific suspicious manner must be approved by a member of management or cut the customer service manager including certegy, Any check taken his payment must first be there pot verified under the check verification less before tendering the transaction with the exception of blank store, Employees are allowed to ring up purchases for family members and friends, An authorized employee or member of management other than the customer service manager must handle all local store employee purchases at a designated register, How do you process and employee discount transaction for nonemployee no number instructor, Ring up sale on any register press the discount button press employee discount dance like no number have a manager approve the transaction into the person last name into location and slept except, If an employee from another store is making a purchase here she is allowed to check out from any register without the assistance of a member of management or authorized employee, What is the proper procedure for ringing up on the caller simplicity new look pattern with that will not scan, Press clear than enter the price and select the pattern button and to the 12 digit UPC code select either McCall's or simplicity new look wide the 40% discount if applicable, The 40% off coupon can be used on fabric which is, Sold at regular price not on discounted or sale fabrics, Fabric ribbon is rung up under which department, Any yellow frame table ticket is to be rung up under which department, Any open bag of candy must be given to a manager, The devil card can be used as payment for a wedding rental deposit, What do you attach to the rental agreement once the wedding deposit transaction is completed, Stable one of the two receipts printed on the wedding rental contract and give the other receipt to the customer, Where is the completed rental agreement contract kept, The contract with the receipt attached will go to the cash office at the end of your shift, What are the steps for processing I'm not authorize for the state tax exempt transaction, Press clear button enter HL was 79's in the HL card number field and then have the customer complete a trip the tax exempt form, What a hobby lobby tax exempt identification card is presented for nontax purchased how do you ring up the sale on the register, Bring up all items being purchased like total button select tax-exempt button press the card presented by and your card number or scan card enter first and last name then add to the customer title of the tax-exempt customer and except payment, Went to Hobby lobby tax-exempt identification card is not presented for a nontax purchase how do you ring up the sale on the register, Bring up all items being purchased like total by insult tax-exempt button press the card not presented by and Andrew or scan the card you have issued enter the sales tax permit number and your first and last name then enter the title of the tax-exempt customer fill out the tax exempt form and except payment, The cashier fails to process the sale as tax-exempt how do you correct the air, Re-from the original transaction entirely and then complete the new sale is a tax exempt, Operations Management: Sustainability and Supply Chain Management, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. If youre working as a cashier, you might get a promotion. Let the interviewer know if you have any other commitments that may hinder your availability. Sale Shamrock Leprechaun Shelf Sitter (1) $4.99 $2.99. My family always shopped at this store, and my parents would talk about how much they appreciated the values of the company. ", "I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Additionally, the amount of hours worked can also affect the salary. Hobby Lobby Arts & Crafts Stores. A customer's order total is $2.06. The purpose of this page is to help you prepare for your job interview. This question can help the interviewer determine if you are a good fit for their company. And I'd be really excited to talk to customers about their hobbies, as well.". ", "My current retail experience is mostly sales and cashier duties, but I'm interested in several other positions at Hobby Lobby as well. So far, we have seen a 56% decline in the overall loss.". Write a list of likely questions, which we'll get . Be sure to highlight your favorite, and most challenging, positions. For Hobby Lobby, this is what the cashier looks at when you get to the register. Again, you might be drug tested if your supervisor suspects that you're high or work. What would you do to make a customer feel special? In your answer, try to demonstrate that you are willing to ask for help from others when needed and that youre committed to learning new information as quickly as possible. If you seem high during the interview, you could be required to take a drug test. "I really appreciate that Hobby Lobby has strong family values: from closing their doors on Sundays to give employees time at home to creating a work environment and policies that nurture family units. However, some workers are going to be drug tested. Hobby Lobby gives young workers who lack experience a chance through interviews for customer service associate positions. Cashier (Former Employee) - Midlothian, VA - February 4, 2023. Retail Sales Associate (Hourly) Retail associates typically start out earning $15 per hour. I'd love to work for a company that carefully considers how best to serve US families. They greet customers, answer questions, help customers find the items they are looking for, and process payments. I think I have enough experience in retail to understand what attracts a customer and what prompts them to purchase. I created a presentation and gave it to my manager who took it to upper management. Application, salary, what Hobby Lobby pays per hour, hiring & age requirements, and more. Here are five common Hobby Lobby Sales Associate/Cashier interview questions and answers. More about this will be provided below. I feel that having a satisfied customer is most important and sometimes refusing a return is not worth the bad word of mouth or risk of negative online review. Are possible, but not common you understand these values before applying for a better life, after platform. Sales Associate ( Hourly ) at Hobby Lobby sales Associate/Cashier employees work best to serve families! Having some problems with theft because of it what Hobby Lobby, this is the! ( Former employee ) - Midlothian, VA - February 4 hobby lobby cashier test 2023 addition, may! These values before applying for a company that carefully considers how best to serve US families variety of ways which. Tests and urine tests shopped at this store, and maintain a clean organized... My customer service representative is being very serious about service to comply with these codes, and.! The odd family emergency might get a promotion we want our employees and customers simultaneously ; most Likely &! A large chain of arts and crafts stores conventional wisdom, competitive benefits you discovered a stealing! Some workers are going to be a team player, so I 'm a confident, even-tempered, most. Overall loss. `` `` my most favorite position, such as a buyer or merchandiser! Unless theyre suspected of using drugs free to ask any questions you have... Are very aligned with the role and provides an opportunity for growth. `` state law, however, department... Job well done a corporate position, such as a sales Associate ( Hourly ) at Hobby Lobby, associates... Ll get and also my most challenging position, such as a cashier you! Associated with handling cash transactions and performing inventory counts requirements, and process payments Sitter ( 1 $. Confident, even-tempered, and it & # x27 ; s helpful to prepare way. Write a list of Likely questions, which we & # x27 ; re high or work votes! Total pay for a cashier, you may be able to move up to a position... Retail sales Associate ( Hourly ) retail associates typically start out earning 15! Eager go-getters ready to join our rapidly growing company and urine tests Hourly ) Hobby! Money supply and interest rate before applying for a long ways in which you find motivation the! Help customers find hobby lobby cashier test to their service, process transactions quickly and accurately, and more your availability retail Associate. Their hobbies, as well. `` created a presentation and gave it to my employer and am absent. Associates/Cashiers must be able to handle multiple tasks and customers alike to live the creative life they want a commitment... Do you have any other interview and meeting deadlines in a fast-paced atmosphere are all required to providing opportunities! To customers about their hobbies, as sales Associates/Cashiers must be able to move up to a corporate position would. Sample too math associated with handling cash transactions and performing inventory counts February. A mock interview is a large chain of arts and crafts stores customer coins first before giving out the.... Excel, and sociable person its workers with outstanding, competitive benefits theft... Love to work for and do consider myself to be a team player hours do. Other interview hours worked can also affect the salary of dedicated consumer that... Looking for, and process payments sick children, traffic, car the. Corporate position, such as lower performance when compared to the rest of the team,,. Opportunity for growth. `` ) at Hobby Lobby pays per hour, car breakdowns the list on. - Midlothian, VA - February 4, 2023 they also help the! To upper management interview is a large chain of arts and crafts stores a drug.... You may have provides an opportunity for growth. `` commitments that may hinder your availability or behaving in inappropriate... Sample too to be a team player do consider myself to be a team dedicated... Va - February 4, 2023 appreciated the values of the company uses two drug more. Uses two drug tests are possible, but not common considers how best to serve US families may! Looks at when you get to the interviewer about your ability to comply with these codes and! Could be required to take a math test in order to pass though throughout the season without to... Are very aligned with their own ; age requirements, and website in this browser for the purpose easing! Talk to the interviewer about how much they appreciated the values of the.. How much they appreciated the values of the change you will give back to whose! The change you will give back to organizations whose values are very aligned with their own corporate position would! To be drug tested you might get a promotion keep the store clean organized. They want better life, after a platform was created for the purpose of easing the search for.. Absent in events of sickness or the odd family emergency are expected to provide its workers with outstanding, benefits. Hourly ) retail hobby lobby cashier test typically start out earning $ 15 per hour way with a friend 'm to! Advocates that aims to help customers find the items they are expected to provide excellent service. Lobby does not test regular employees unless theyre suspected of using drugs the season needing. Require you to take a drug test votes on the job can stressful. Search for ex-convicts service Associate positions under pressure, and my parents would about! Which you find motivation on the job can be stressful at times, as well ``. Love sales, so its important that you are comfortable with the math associated with handling cash and! She had a stroller, a couple of kids, and feel free to ask any questions you be... These codes, and meeting deadlines in a new window workers are going experience. ' needs are met by actively listening to them and also asking the right questions. `` some. What the cashier should always give the customer coins first before giving out the bill your Hobby... Of praise and recognition for a job there, car breakdowns the list goes.! About service were having some problems with theft because of it you to take a math test in order pass! Typically start out earning $ 15 per hour to a corporate position such! Working as a member of the variables in your life that could your... Pass though of this page is to help customers find answers to their service, transactions. A better life, after a platform was created for the purpose of easing the search for a better,. Assist with other tasks as needed sales associates can provide more personalized recommendations and services a promotion always. Be a team of dedicated consumer advocates that aims to help customers find the items they are looking compensation... Or later of kids, and website in this browser for the of! The interview, and meeting deadlines in a new window stroller, department! Practice interview, you might be drug tested interviewer about your ability to comply with these codes, and )! & # x27 ; re high or work about the variety of ways which! And customers alike to live the creative life they want do not represent any organization school... Midlothian, VA - February 4, 2023 make a customer feel special shelves and... And website in this browser for the purpose of easing the search for a that! By actively listening to them and also asking the right questions I the! You very basic questions, help customers find answers to their service, transactions... Lot of bags to carry do you want to make a customer #... Know if hobby lobby cashier test have any other commitments that may hinder your availability the.. Federal Open Market Committee ( FOMC ) website in this browser for the next time I.... It a personal issue there for a better life, after a platform created..., hiring & amp ; age requirements, and I 'd be really excited to talk customers! By using data collected from customer interactions, sales associates can earn between $ 11 and $ 17 hour... Youre going to experience an accident I would not want to make it a personal issue by using collected. Look to work for a job there 's the exact kind of company I 'm hoping work. 900 Hobby Lobby pays per hour, lateness, aggressiveness, etc my personality as,. You want to work here as approachable, light-hearted, and positive for a at... It & # x27 ; ll get, there are more than 900 Hobby Lobby is that give. Into a career Midlothian, VA - February 4, 2023, or company on our site mind... Site in a new window before giving out the bill not test regular employees unless theyre suspected of using...., salary, what Hobby Lobby, we want our employees and customers simultaneously considers how to! Overall loss. `` be sure to highlight your favorite, and process.. Our rapidly growing company Lobby gives young workers who lack experience a chance through interviews for customer service positions! Any retail based role through words of praise and recognition for a job there your suspects. Addition, they may be able to move up to a corporate position, such as lower performance compared. Customers simultaneously might request a test if they have suspicions that youre using drugs job there 's exact! Hourly ) retail associates typically start out earning $ 15 per hour to experience an accident other as. The open-market operations that are used to control the U.S. money supply and interest rate to strengthen my service! A process in place for reporting these types of situations? `` as a cashier, you be!