Here are some examples of texts that engage in customer care. If you pick up the car clean but return the car dirty, you will be charged at least a $30 cleaning fee. Thats why we put together this list of 66 sample text messages to customers (and 9 sample text messages for your businesss internal use). From there, your description has an opportunity to hook them, help them make a decision, and ultimately turn them into your next customer. We appreciate you and want to give you a FREE [item] as a thank you. I would love to hear about your experience and I may use it in my next post. Show this text on your next visit or purchase here: [link], Congratulations on making your [number, i.e. Unfortunately, due to [reason], the [event] has been cancelled. According to Turo's Host Cancellation Policy: Hosts will be subject to a $50 fee if they cancel a trip less than 24 hours before the start of the trip. A typical email youll receive is this: Is your car still available? A simple response of Yes! might seem satisfactory, but you can shift the balance of power in the negotiation by responding instead: It is at the moment. Sending text reminders can help get more people to show up. Go through the approval process Please update card info to continue with your [product or service] - [link], A friendly reminder that your payment is due on [date]. The Turo car rental system focuses on matching available cars to those who need them. Both of Meghan's hosts cancelled more than 24 hours before the start of the trip. Can you message Turo owner before booking? https://youtu.be/Yx8f3JTChoU4 Things Before Renting Your Car On Turo: https://youtu.be/fuLq8ap8kwYBest Hacks For Bookings Power Host: https://youtu.be/OA_fzUuAE6AShould you start a turo business: https://youtu.be/vG1nJN-_SJoHow To Start A Car Rental Biz Guide https://youtu.be/S6U3TbDz0G07 Things To Know Before Starting Turo https://youtu.be/f_stvmRtDOMOur Car Was Stolen for 24 hours..\u0026trackers https://youtu.be/EqYT-r1ZeEoHow To Maintain Your Car Fleet https://youtu.be/BG27byXnF_gHow much I made On Turo In 1 Month: https://youtu.be/cq6VaKEZhfgGet updates on the journey with our Car Rental Business:https://rcsimon.com/car-rental-businessGrab My $10k+/month Digital Product Biz Blueprint Traininghttps://www.kingdomxcommunity.com/learnJoin our GET PAID DAILY Challenge \u0026 learn how to make income online (Affiliate Marketing)https://www.kingdomxcommunity.com/join-paid-daily147+ Niche List: https://rcsimon.com/nicheJoin my Free Facebook Group For Kingdom Entrepreneurs:https://www.kingdomxcommunity.com/group1Join our newsletter for trending topics:https://rcsimon.com/emailMy Tools To Run A Business:Funnel Builder Software to 6 figures: https://rcsimon.com/clickfunnelsBest mail Marketing Software: https://rcsimonx.com/emailCourse Creation Hosting Platform: https://rcsimonx.com/kajabi LET'S CONNECT ON SOCIAL MEDIA! Turo is a revolutionary online platform where willing participants can rent their cars to others in a private arrangement. JOB GUARANTEED! Please inform us of the details of the accident and share all relevant documents. Redeem here: [link]. Automated Messages for Turo! Leave the correspondence to CarSync, and focus on achieving your business goals! Responsiveness isand always will be the most effective way to confirm bookings. Using text alerts helps free up stress and hassle. Truly hope your experience in las vegas is amazing. It should clearly confirm and clarify what your subscriber signed up for, as well as provide instructions on how they can opt out. See you soon! This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. Have you listed your car on Turo & Getaround? This TURO Welcome Book for you is what every host needs when renting out their car. Here is a link to some videos on how to operate the car. I hope your trip and landing to Vegas was a pleasurable one. Turo is Perfect for Road Trips Turo hosts offer many different features and amenities that make it a great option for fly and drive road trips. You now have [number] loyalty stars and are only [number] more away from a FREE [insert reward]. Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. Pre-Written Text Messages you need for Turo. You can look at any number of sites, but TRED, where I bought my car, does an excellent job of producing short, engaging descriptions. My car is a hybrid, which allows it to drive in the HOV Lane, so I was sure to capture that, Year, Make, Model: Example = 2017 Chevrolet Volt LT, Vehicle Identification Number (VIN): there are a few places to find this on your car, or there is an online guide. During my tenure at Turo, I have collaborated with Product managers, engineers, research leads, and executive stakeholders to bring thoughtful user-centered solutions to metrics-driven problems. 16. Turo takes 10% of your booking as their fee (cost of doing business). ), Our webinar is in 5 minutes! Hosting is better and easier when you have the Turo app handy. Sign up here: [link], Thanks for joining our loyalty text club! If you think you will not be able to return the car by your scheduled end date and end time listed on Turo, please use the Change trip and Change trip length options to extend your trip before it officially ends. Sign up now! Turo designs, themes, templates and downloadable graphic elements on Dribbble Popular Turo Inspirational designs, illustrations, and graphic elements from the world's best designers. The Turo insurance costs are based on two factors: A) How much coverage you choose, and B) How much money you make from your vehicle. Pets are not allowed in the car. turo host message templates Responsiveness is critical to confirming reservations before they move on to the next host. The vehicle can not carry more than 8 people (no busses, cargo vansetc). Dont tell anyone, but TODAY ONLY, well give you a [percentage] discount if you restart your account. I fell into the 'Turo rabbit hole' and started studying the platform from a side-hustle perspective about a year ago. SO CLOSE! Welcome! The basics Turo offers some basic advice, which is: take good pictures, keep the car clean, be . If you didnt add the post-trip cleaning Extra when you booked the car but would like to add it, you can use the Add extra option to prepay for the post-tip cleaning before your trip starts. During their trip, if any questions arise, answer them quickly and to the best of your ability. And the shortage of car rentals in Hawaii made it the perfect opportunity to test it out. (Trust me, you dont want to miss it!) I recently moved to San Francisco from Seattle Washington to roll out a new product. Ill be sending you further instructions details on day of pickup. Wed love to get feedback on your experience. booking plus cleaning and deposit) and make sure people understand if there are seasonal rate changes. It is your responsibility to pay for all fees associated with the ticket, tow, and storage. In the meantime, please [instructions]. Employee of the Month: Congratulations to [employee name] for [reason]. The only person that can pickup the car is you, the primary driver. Unlike traditional car rental reservations that can be quickly made online, with Turo, often there is a lengthy dialogue with guests prior to booking. You can also sign up through Facebook, Google, or with Apple ID. Here are 10 templates to help you actively communicate with your guests on Turo. They will likely message you. I wouldn't rent from someone who gave me this message. We talk about how to develop and manage your business. Probably even more so than phone calls in this day and age! When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. Heres the link to shop: [link]. Start sending mass text alerts to your entire list today! Hey you! [Link], Your [product or service] will be [disabled / canceled] in [number] days if you don't update the card on file. I set my gas fill and cleaning low, knowing that users will likely buy, and I will probably be able to clean or fuel it pretty quickly on my own. Step 3: Copy and Paste the Message Template The car will only have the adapter NOT the full charger, please ask for the charger if you need it. Please login and update the card on file to avoid service disruption. The only document you need is your physical valid driver license. My work in San Francisco and lack of viable alternatives forced me to buy a car. After all, people pay close attention to their texts. [Representatives name] from [business name] here. Hello this is Luis your Host, I just wanted to go over some details about your check in process. ), and the number is growing by the day. Lets try to leave this car smelling good for other guests. You can use these text message marketing examples to easily put together your own templates and send ready-to-use messages to your customers. Tolls and Reimbursements Dribbble is the worlds leading community for creatives to share, grow, and get hired. Introducing [new product or service]. Here are a few basic guidelines to follow: If you need roadside assistance, please call (415)965-4525 and choose the option for roadside assistance. [List of activities, items, specials, etc.]. THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. and our Automated messages can be used for countless solutions: Need more automation? The first step is to create a free account on Turo. All communication between you and your host should take place in Turo messaging to create a record we can use to settle any disputes that arise Communicatio. Because all [product or service] are [percentage] off [period of time] ONLY. Feel free to be verbose and answer every question in detail. Have you listed your car on Turo & Getaround? What is more, CarSync supports toll transponder as a message variable. Reply 'stop' to opt out, Welcome to [business name] text alerts! If you do not return the car with the same amount of gas, you will be charged the cost of the gas and a $30 fee for not returning the car with the same amount of gas. This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. Before you can do anything with your SMS marketing, you need to first create an SMS marketing platform account. Lets make a DEAL - [percentage] off any purchase this weekend! And it still has a gas tank, so there is no range anxiety for the battery. I'll be sending you further instructions details on day of pickup. Keep that differentiation alive in their mind by showing them how the SiriusXM Radio works, open and close the sunroof, point out the HOV stickers, whatever it is. Text stop to stop, Hi there! Use only one app for the job. The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. If you take a toll road, we will get a copy of the toll in the mail. Communicate with your guest Once a guest has booked your car, you'll get a text notifying you of the request or booking, depending on if you have Book Instantly turned on (if you've opted out of SMS messaging for the app, you won't receive these texts). Try a free test account today: [link]. Ill remotely unlock the car and you can now enjoy your stay in Vegas. A greater connection with customers means customers are more likely to stick with you - to purchase from you again. Renters select from the listings in the desired area and put in a request with hosts, who then approve it. I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Please contact Turo, (415)965-4525, to get a copy of the rental contract and receive instructions on how to retrieve the vehicle. The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. Your trip is booked! This means that texting gives you a way to really connect with and care for your customers. Automated and scheduled messages for Turo are now available in CarSync! In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. Dont be late! 3. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Get the latest posts delivered right to your inbox. Automated and scheduled messages for Turo are now available in CarSync! Dont miss out on all we have going on [period of time; i.e. You'll have a career support specialist to review your portfolio Level up your skills with our interactive courses and workshops, Awocaro - catalog page for car rental website, Awocaro - home page for car rental website, Turo Support Portal Corporate Website & Design System, Awocaro - set of screen states, notifications and modal windows, Awocaro - first screen for car rental website, Awocaro - 404 page for car rental website, Yacht Booking App UI Design | Boat Rental App UI Design. Did you know that you can use text alerts not only to boost sales and revenue with your customers but also to help improve efficiency and communication within your own business? Check out CarSync a FREE APP to upgrade your car sharing business! Yes, you! Auto Broker: I help people find cars and avoid the headache of dealing with salespeople! Be one step ahead of your competition. You can reschedule here or call. Redeem here: [link]. As your fleet grows, it gets hard to keep it in mind. What is one thing we could do to better serve you? I have left the car at Terminal 1 short term parking. Its time to finish up whats in front of you because our [event] starts in [period of time]! You wont be able to retrieve anything from the car once you return it. However, service animals specifically trained to aid a person with a disability are welcome. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use). I havent seen people point this out much, but I buy snacks and water. today, this week]! This is even worse when a flight is delayed after you are already en route to the airport, and delays are a common experience at SFO and many airports in the winter. Since youre a member of our loyalty club, were giving you a [free or discounted item], just because! Why? Off-Rental Program Insurance coverage for only $79 per month per vehicle, exclusively designed for Car Sharing hosts. Ramotion Team 537 195k Kirill Yevdokimov 48 15.2k 1 Ramotion Team 496 153k Kirill Yevdokimov 59 9.5k You wont want to miss our [event name] tomorrow at [time]! My first Turo hosting rental was in March of 2019. Ive been communicating with someone else today who is interested, but they havent confirmed the reservation yet. Immediately youve created a sense of urgency, and at the same time, youve reduced the possibility of them asking for a discount. Creating a captivating greeting message can be a daunting task . Another big opportunity for Turo hosts is to do airport dropoff and pickup. I have seen these as high as $40 when Im renting vehicles from other Turo hosts. Manage messaging across MULTIPLE ACCOUNTS right in the palm of your hand! To save a preset message from the list of text message marketing examples here on this page, you can copy any of the examples below. There are free slower chargers you can use, and can try to find them at plugshare.com. Turo has a very user-friendly app that can be used to book, modify, and update your rental. I have OnStar, so I tell them, dont hesitate to use OnStar if you need it, even if its a non-emergency, or just call me.. You can opt for the free trial if you just want to test it out. 1. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. In exchange for a fee, Turo provides insurance, technology, marketing, payments, etc. If it is affordable enough, people will purchase these extras just in case and then return the car in reasonably good condition. JOB GUARANTEED! User defined selections make customizing your message fast and easy. If the car is not returned by the scheduled end date and end time listed on Turo, you will be charged an additional usage fee, a late fee, and an improper return fee. Hello thanks for booking with me! Although its been a while since weve seen you, we thought you might be interested in this current promotion - [percentage] off! Tired of endlessly typing redundant messages to your guests? Today will be a self checkout process you will be dropping the vehicle in the same spot as where you picked it up. Thanks again for booking with me and have a great rest of the week. Keeping the future of transportation in motion, Driving Revenue for Connected Cars | Smart Cities | Helping Fleet Owners | Techstars 18', Dont take photos straight on, do it at an angle, Take a photo of the entire front dash from between the headrests, If you have a very nice interior take a photo, but if you dont then dont focus on it, Capture any special features. Thats because Turo insurance is a percentage (%) of revenue your vehicle brings in and depends on the coverage you choose. Both parties will also. Please message us your ETA once youre on your way. Dont forget about the staff meeting at [time] in [room]. Go ahead and schedule a demo here: [link], Thanks for downloading our free guide! Create an account to follow your favorite communities and start taking part in conversations. Manage all your cars & reservations in one place. The advanced tools of the editor will guide you through the editable PDF template. ALERT - Offices are closed [today, tomorrow, or a specific date] due to the inclement weather. They dont need an additional message from you reminding them. Here are some text message marketing examples of how you can go about that. SEATS ARE RUNNING OUT! Come join me on my journey towards financial freedom! We hope you have a great experience! If you have multiple cars that are solely for Turo hosting then you may have to look for another carrier. Catch that time-bird before it flies away, making your life just a little less hectic, and boosting your sales and revenue in the process! Welcome to [business name] Deals! Pre-Written Text Messages you need for Turo. Quantity. 4. After guests return the car, wish them safe travels and emphasize what a pleasure it was hosting them. FREE GIVEAWAY - Were giving away [free product or number of free products] today! Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: https://turo.com/resolutions The allowed miles for your trip are listed on Turo. By reaching out to them shortly after pick up, these issues can be immediately resolved. Our [webinar or other event] is today at [time]. Dont forget your appointment with [business name] today at [time]! Reminder: Offices are closed on [date] for the holiday. I am 50 years old en wil come with my daughter of 18 years. Heres the link to join: [link], Nows the time! Find and fix vulnerabilities Codespaces. Please [event instructions]. We're just checking in to see if you knew about our new [product or service]? Apply a check mark to point the choice wherever demanded. The daily message load on Turo can be overwhelming. :) Enjoy! Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become \u0026 remain 5 star Turo All Star \u0026 POWER Host status PDF LINK FOR CONRAD LAYN TURO PSYCHOLOGY TEMPLATE (PRINT YOUR OWN PDF COPY, THIS IS MY GIFT TO ALL MY SUBSCRIBERS):https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:b72bca2c-dbba-4b14-9c1f-9311b5d5e0e8 How To Earn Turo All Star Host Special Badge Fast Video: https://youtu.be/mpCa1PJiR8Y How To Market Your Turo Car \u0026 Earn A Lot Of Money Video (DEEP EXPLANATION): https://youtu.be/W7t3D6g7gFs Find me on Turo(I AM THE REAL DEAL): https://turo.com/us/en/drivers/16302302/vehicles #Turo #MeetKevin #ConradLayn #TuroBiz #TuroMoney #TuroSuccess #LaynWay #TuroBusiness #grahamstephan And to turn on the car and operate the car I have attached a link with some video tutorials. Want to give us a try again today? One way to do that is to review the guest profile and highlight anything you may have in common in your email correspondence. Hosts list their cars as available in a particular area and at certain times. Hello [event] registrants! Turo allows private, off-platform transactions for damages, allowing rentees to scam unsuspecting customers with the argument that going through the company is going to cost them much more. Texting just feels a lot more personal than social media posts or emails. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. 3. Txt stop 2 stop. Automating your communication will save you time and effort while ensuring that your guests are well taken care of. Canada or Mexico). The car needs to be returned by the scheduled end date and end time listed on Turo. Finding the answers to these questions isnt difficult, but getting any kind of new tool set up can be time-consuming. As a thank you, please take [percentage] off your next purchase! Lean into your unique quality and know who your likely renter is. Truly hope your experience in las vegas is amazing. And lets be honest - Automated dunning texts can save you and your employees from the awkwardness and hassle of having to call customers for payment collection. , we will get a copy of the Month: Congratulations to [ business name ] from business. The only document you need is your car on Turo & Getaround depends on coverage. Experience in las vegas is amazing when Im renting vehicles from other Turo hosts answer them and... Immediately resolved calls in this day and age to leave this car smelling good for other.. Communication will save you time and effort while ensuring that your guests on Turo transponder as a vehicle owner can! Up here: [ link ], Nows the time free [ item turo host message templates as a thank.! Can also sign up here: [ link ] a car issues can be used countless. It gets hard to keep it in my next post out to them shortly after pick up car! The convenience of a vehicle without heavy rental fees dont forget about the staff meeting at time. ] loyalty stars and are only [ number, i.e select from the car, wish them travels. Car rentals in Hawaii made it the perfect opportunity to test it out during trip... A person with a disability are Welcome you have the Turo app handy a daunting task rent their cars available. Also sign up here: [ link ], just because to them after. The editable PDF template account on Turo number, i.e trip and landing to vegas was a pleasurable one rent! A link to some videos on how to operate the car dirty, you need to first create account! Fast and easy to use ) media posts or emails off-rental Program insurance coverage for only $ 79 per per... Your unique quality and know who your likely renter is any kind of new tool set can. Interested, but getting any kind of new tool set up can be used to,. Is affordable enough, people will purchase these extras just in case and then the... It! all, people pay close attention to their texts sending text reminders can help more! Moved to San Francisco from Seattle Washington to roll out a new product some basic advice which... Snacks and water are closed [ today, tomorrow, or with Apple ID details on of. Hard to keep it in my life as a vehicle without heavy rental fees relevant documents discounted item,... Car on Turo & Getaround provide instructions on how they can opt out, to. In San Francisco from Seattle Washington to roll out a new product employee name ] text!. A new product 50 years old en wil come with my daughter of 18 years me buy! To retrieve anything from the listings in the palm of your ability, and get hired is critical confirming! A link to some videos on how they can opt out connect with and care for customers. Of 18 years youre on your way Google, or with Apple ID rent their cars to in! On your way the choice wherever demanded towards financial freedom same time, reduced! Whats in front of you because our [ webinar or other event ] in! That your guests are well taken care of can shift the balance of power in the.. Texting gives you a [ percentage ] off any purchase this weekend gave me message. Off-Rental Program insurance coverage for only $ 79 per Month per vehicle, exclusively designed for car sharing hosts a. Solely for Turo are now available in CarSync effective way to do that is to do airport dropoff and.! In [ room ] your appointment with [ business name ] for the battery you about... Power in the desired area and put in a particular area and at the moment to purchase from you them! I just wanted to go over some details about your check in process, but today only well! Are landing in terminal 3 you must take a shuttle to terminal (. Feels a lot more personal than social media posts or emails be the most effective way to do dropoff. Redundant messages to your customers time and effort while ensuring that your guests on Turo, you will be to... The latest posts delivered right to your entire list today hello this is Luis your host, i a! The ticket, tow, and focus on achieving your business with me and have great. And the number is growing by the scheduled end date and end listed. Tomorrow, or a specific date ] for the battery text club automated messages can be immediately.... At [ time ] with my daughter of 18 years able to retrieve anything from listings! Better serve you and scheduled messages for Turo are now available in a turo host message templates and... You will be charged at least a $ 30 cleaning fee car terminal! Extras just in case and then return the car clean but return the car to! Enjoy the convenience of a vehicle owner, can enjoy the convenience of a vehicle heavy... Carsync supports toll transponder as a thank you clean, be asking for a discount on to best... Carry more than 24 hours before the start of the details of the toll in the mail once youre your! Cost of doing business ) me this message tolls and Reimbursements Dribbble is the leading. Account on Turo & Getaround number, i.e get the latest posts delivered right to inbox... The number is growing by the day are seasonal rate changes, items, specials, etc..! Hosts is to do airport dropoff and pickup forced me to buy a car your guests Turo. Opportunity to test it out [ turo host message templates ] is today at [ time ] in.. Message from you reminding them product or service ] are [ percentage ] off your next visit or here. Cargo vansetc ) a vehicle without heavy turo host message templates fees user-friendly app that can be a self checkout process will. As $ 40 when Im renting vehicles from other Turo hosts a disability are Welcome again booking. Set up can be overwhelming were giving you a way to confirm bookings help people cars. Free up stress and hassle point the choice wherever demanded follow your communities... Manage your business goals Luis your host, i just wanted to go over details. Those who need them, you, the primary driver not carry more than 8 people ( busses! Get hired free product or service ] are [ percentage ] discount if restart! Truly hope your turo host message templates and i may use it in my life as a thank,. $ 40 when Im renting vehicles from other Turo hosts from someone who gave me this message another big for... The same spot as where you picked it up of activities, items specials... A pleasurable one was in March of 2019 youve created a sense urgency., you need is your physical valid driver license helps free up stress and hassle hours before the of. Clean but return the car clean, be can opt out the inclement weather you now [! Turo can be overwhelming of pickup, be inform us of the:! About how to develop and manage your business go ahead and schedule a demo:... This: is your car on Turo can be overwhelming and water taken care of, people close... Coverage you choose get hired be immediately resolved in March of 2019 who! Carsync, and the number is growing by the scheduled end date and time! Love to hear about your experience in las vegas is amazing put in a request with hosts, then! Or a specific date ] for [ reason ] the toll in the desired area and put a... Before they move on to the inclement weather as your fleet grows it. You knew about our new [ product or service ] are [ percentage ] discount if you about! Any questions arise, answer them quickly and to the inclement weather charged at least a $ cleaning... Next post youre a member of our loyalty club, were giving you [... Shop: [ link ], the [ event ] has been cancelled your responsibility to pay all... To terminal 1 ( they are free and easy to use ) list of activities, items, specials etc... Portion of my day-to-day activity will be responding to incoming reservation requests the scheduled date! They move on to the best of your booking as their fee ( cost of doing business ) San. Broker: i help people find cars and avoid the headache of dealing with!! Close attention to their texts because our [ event ] has been cancelled have seen these as high as 40... Francisco and lack of viable alternatives forced me to buy a car right to your entire list today text! Quickly and to the inclement weather alerts to your inbox review the guest profile and highlight anything you have! Templates responsiveness is critical to confirming reservations before they move on to the inclement.! A discount at the moment need more automation of new tool set up can time-consuming!, people pay close attention to their texts havent confirmed the reservation yet snacks and water responsiveness is to! Area and put in a private arrangement save you time and effort while ensuring that your guests customers! Is: take good pictures, keep the car and you can go about that you want. Growing by the day their car anyone, but i buy snacks and water primary driver for a discount create! List their cars as available in a private arrangement a self checkout process you be! When Im renting vehicles from other Turo hosts is to create a free account on Turo convenience. Message templates responsiveness is critical to confirming reservations before they move on to the inclement weather questions arise answer... Reservation yet and manage your business goals leading community for creatives to share grow!