Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Book now . Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. I got back what I could, but believe me, that $19k could have been another nice trip to take. Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. Kids under 2 years of age are not required to test. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. On February 7, 2019, we received our cruise confirmation from Viking. 2066521-50, Pricing Terms and Conditions / Privacy PolicyCopyright 2004 - var date=new Date,yy=date.getYear();year=1e3>yy?yy+1900:yy,document.write(year);, CruiseCheap.com / arrivia. VRC and Carrier are not liable for any denial of Services by the Carrier, air carriers, hotels, restaurants or other independent suppliers. Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. I had the France trip booked so I applied the $24, 000 voucher towards that trip. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. Viking Initial Complaint 11/29/2022 Complaint Type: Problems with Product/Service Status: Resolved More info We booked a river cruise with Viking which we cancelled due to Covid and received. 0000000016 00000 n Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. Crew Vaccinated? All vessels and motorcoaches are equipped to European standards. Are Any Unvaccinated Passengers Able to Sail? If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. Are Any Unvaccinated Passengers Able to Sail? Effective Date: November 1, 2021 Sailing Window: All 2022 sailings If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. No. Is A Pre-Arrival COVID-19 Test Required? The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. 0000034681 00000 n Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. Scenic. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. Masks and Physical Distancing Requirements: Face masks are optional on board for all vaccinated passengers. The final dose must be completed at least 14 days before sailing. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. No. Can Families With Young Children Cruise in Summer 2021? >54m^m6?YU{. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. 0000001276 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Are Any Unvaccinated Passengers Able to Sail? The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Viking Cruises Cancels 2022 Kiev And Black Sea Sailings. If I read it correctly, he didnt get the voucher money back. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. 0000032579 00000 n Is A Pre-Arrival COVID-19 Test Required? 0000006747 00000 n Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. Passengers will need to present proof of a pre-arrival COVID-19 test. I only got my money back that I paid extra on the cruise I canceled. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. No longer required. 0000006408 00000 n Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. The final dose must be completed at least 14 days before sailing. 0000003195 00000 n The F.B.I. Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Motorized scooters are not typically suitable on international tours. This will end for all voyages as of October 1, 2022. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. The complaint has been investigated and resolved to the customers satisfaction. If you have a covered. Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. Yes, all. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. When is embarkation? Stay current with special offers, news and destination-focused content. 0000003806 00000 n 0000012249 00000 n 105 49 Are Any Unvaccinated Passengers Able to Sail? http://www.vikingcruises.com/terms-conditions/index.html. 0000006634 00000 n Crew Vaccinated? All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. 105 0 obj <> endobj xref Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000001948 00000 n Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. Is A Pre-Arrival COVID-19 Test Required? Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Are Any Unvaccinated Passengers Able to Sail? A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Our hope is that your organization can help us out or at least suggest any alternatives. If required as a condition of entry into the country of embarkation. Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Masks and Physical Distancing Requirements: None. Virgin Voyages Are Any Unvaccinated Passengers Able to Sail? Seller of Travel Reg. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. The line is dropping vaccine requirements in 2023. 0000005293 00000 n Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. Is A Pre-Arrival COVID-19 Test Required? 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