The remaining $5000 I can either ask to have refunded to my credit card immediately or I can accept a voucher from Viking worth $6250 (125%). By mid-2021, the cash collected and rolled forward in 2020 will be gone. 1 to see and shop Dubai again. Long story short I was also able to negotiate substantial OBC. 0000550588 00000 n Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. Second, other markets --AU, NZ, UK, etc-- have different rules. Given the circumstances, using a knowledgeableagent is essential. To get that value, youll have to use as many of the onboard services as possible, but it beats constantly taking out your wallet for things like internet access and port fees. That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. if you have any 125% vouchers, they will be refunded less the 25% bonus. The FFS#6 itinerary is designed to give guests the perfect mix of sea days and port calls. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. Please note that special departures and charter departures as well as bookings including theatre tickets, opera, concerts and other event tickets, may have different cancellation terms. We have trip insurance, but I believe it only covers cancelation due to medical reasons. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. Would our only option be another voucher? Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. 0000017377 00000 n Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. I booked two excursions before they cancelled the cruise. Are we enabling white nationalism by staying on Twitter? Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. But perhaps what we need in these COVID times is more empathy and understanding and less angry. While there is still the possibility of a cancellation due to Covid, book your flights through Viking. 60% of Full Fare. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. Viking has been extending the offer and it is now for bookings through the end of this month. duquephart, October 14, 2020 in Viking Ocean. You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. CC Help Jenn TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. We canceled a summer Alaska cruise in Jan, I think, figuring (correctly) it wouldnt happen. Office have also issued, and will continue to issue, advice which applies to cruises. Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. If youre an active person (or if youre planning to adopt a slightly more active lifestyle during a two- or three-week cruise), a less expensive stateroom could save you a tremendous amount of money. Let's be honest. By If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. Very easy to use. Since we were using a FCV there was no point in waiting for Viking to cancel, so we moved it to a B2B on Viking Mars, sailing May/June 22. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. Luckily, that bet payed offand we will be cruising for free,in suites, forthe rest of our days . The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. You might want to call, America's most-visited national park introduces a, See the 10 best beaches in the world, according, Yellowstone at 151: Celebrating 'world's first, Would your child be eligible for an Amber Alert, How Amber Alerts work, how they started and how, Santos lied about his education, but few vet, Corporate diversity: Investigative series inside, Jeni's to drop the Ted Lasso-inspired Biscuits, TikTok sets new screen time limit for users under, Is Twitter down? It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. I can assure you that if I opt for a full refund I will get one. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. Please forgive me if this is already covered elsewhere. 0000018268 00000 n But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. 0000006334 00000 n During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. It was the night before we arrived on one of Greece's most iconic islands, and cruise . "You know the old saying when life hands you lemons," Clancy announced. The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. what happens with your (non-Viking) plane tickets? 0000026368 00000 n You will have to wait until 2022 to get your cash back (unless you can convince Viking otherwise). Photo: Courtesy of Viking Cruises. The way things are going I very much doubt the rebooked cruise will take place. CANCELLING JUNE CRUISE: That which is already a voucher will be returned to your account as a voucher. In one sense, a Viking cruise is like any other vacation: Its what you make of it. We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. 0000562743 00000 n Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. After the voucher amount is removed. When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. LauraS Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. `)Y Viking is likely using that money to finance operations, keep the ships afloat, pay for the new ship, etc. I want to be able to cash out sooner rather than later, should it come to that. Started June 21, 2021, By Too much to expect I imagine. When the 23 WC was posted, we again moved from the B2B to the WC. LauraS 0000000016 00000 n Also, any related transportation expenses due to a life-threatening situation may be covered. Find out whats happening, then plan your itinerary appropriately. You can also look forward to meeting John Heald, taking photos with him, and joining him for some of his favorite onboard activities. Is that worth it? As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. Please note that the sum expires in six/twelve months if not used. Viking. A significant number of occupied cabins won't produce any new revenue. Our travel service can transfer the balance. ), Iwould deal with Steve at tripnsurancestore.com. Started August 27, 2021, By (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) 0000561968 00000 n No deductions are made of boats, those will be returned to your boat balance once you have made your refund application. Once you choose a voucher, it remains a voucher until it spent or expires. I hope you get to go. We had special OBC's on it, and some good discounts. 0000562482 00000 n Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. ALL RIGHTS RESERVED. So it works both ways. Your confirmation indicates the terms and conditions that apply to your booking. We held off canceling, paid off all three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking cancelling. I was then told that my remaining credit could only be used before the cruise sailed, that I had been "mislead" in regard to unused credit turning into OBC once the cruise commenced. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. We had three cruises booked as pandemic was happening. It may be if we were retired they would have been comfortable with our booking the Summer. On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. Given what is at stake (a lot of money! But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. Odyssey trip in Sept. 2022! Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? However, Viking offers a few apps to make your cruise more enjoyable, and if you dont install them, youll miss out. The deposited amount cannot be transferred to another person. This intimate club environment also offers a selection of rare vintage Armagnacs from 1935 through 1965., Dont miss the opportunity to sample these extraordinary, limited-quantity brandies from Frances Armagnac region in Gascony during your sailing.. When Viking cancels your cruise, you are entitled to a full cash refund. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: We want to inspire you to explore new destinations, discover new experiences and savor the journey. Just by moving back one year. Offers may be subject to change without notice. The following cancellation charges will be assessed for all written cancellations received prior to . 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. The Viking River Cruises website contains gratuity recommendations for various cruises, along with currency recommendations. I'm not predicting anything, and I don't have any inside info. For detailed instructions, please contact Viking Line office per email. If not, you can always grab a few bottles of the good stuff during a shore excursion. The squeaky wheel, as they say, got the grease. Just curious - on what aspects did the agent mislead you? In Dubai, shopping was so experiential. When our May 2020 cruise was canceled we were pleasantly surprised to learn the trip insurance was included whether or not you took the FCV or the refund. It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, After 24 months, if you are unable to use your. With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. Twitchly, May 7, 2021 in Viking Ocean. We've already got tickets with Delta for our cruise next January. (Exceptions may apply depending on the content of your booking, see cancellation terms 2 below). On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. Which date are you going? The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. You can expect to pay several thousand dollars for your trip (although rates vary greatly by route and month), which seems costly compared to the $500-600 rates youd find from other cruise companies. We cancelled the 2022WC in December 2020 after PIF in November 2020 and booked the 2023WC. For us, the airlines wound up canceling the flights, so we got the credit. Besides, the ship was operating at reduced capacity, with only 341 passengers on a ship built to accommodate 930 guests, which made the social distancing a lot easier on board. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. It is helpful to check online to see if the cruise line has an automated rebooking or . As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. On the cruise, guests can attend various events and activities hosted by John Heald himself. If youre a savvy traveler, you probably know about Viking Cruises. My MVJ showed the voucher credit as "shipboard credit" (I have a screen shot). These conditions primarily applies to bookings containing 130 persons where none of the criteria for cancellation condition 2 are met. I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. I talked to a Viking first,, then had our TA make it happen. 59 or less. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Personally, I think it depends on how much you have tied up in vouchers. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. By Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. Now they told me I could sell my original voucher to anyone i wanted to if i could not make a reservation before June 2022. Standard features like heated bathroom floors and high-quality wooden deck furniture really help the cruise line stand out from its competitors (and no, we havent received payment from Viking for this piece). Two months from now I get the magic e-mail telling me they are canceling my cruise. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. We are at final payment and need to make a decision. Part of the fun of a cruise is getting away from the stresses of your everyday life, and for many of us, that means turning off the smartphone for a while. Ocean cruises have similar options, though exact room sizes and features will vary. Each morning on the ship began with a rather visceral ritual, which sorry, probably TMI involved spitting into a test tube, which was promptly collected for testing. 0000021972 00000 n 0000012621 00000 n We wanted our cash back, rather than a credit,because all cruise lines were on shakey financial ground then (and still are). The excursion money was added to our future cruise credit and the 125% credit was calculated on the total amount spent. Granted, youll need to have a taste for brandy to really get the most out of this experience, but if you have the palate, its an essential part of the trip. 0000005940 00000 n Yes but the new vouchers will have a new expiration date so I don't want new vouchers. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. Were not doing any pre or post for this cruise. hb```b``g`c`da@ $A& h35f}a=b3)q!@&C[n$\NlM5KHr`pLQ`wCD;\4d*LhIJj :} qLqh aVHiRBJP]ru,4#i%`@Q&!zHbE"1EL`O0%W{baI=P\zR%LEO]EM@9gI``";(QSNE dPAD4c3804bQ4yFA Z% lXY!cDSR6H4o 0eW," tEA ZL It is up to the individual airlines how they will handle cancellations. Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. 0000008306 00000 n Photo: Courtesy of Paul Brady. 0000019696 00000 n The 'Viking Venus' at anchor in Santorini. Remember, Viking cruises provide pretty much everything you need for a great vacation. We got a flight (economy class) eventually, but we had to do it ourselves. When booking your cruise, youll have an easier time finding staterooms during certain months of the year. KyOh, October 19, 2020 in River Cruising. He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. Just make sure to make an effort! But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. Thats our date. `)Y In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund. Of course, the ships features might not matter if the routes were boring. Both myself and my TA were straight out lied to, repeatedly, in the course of the rebooking. Service and/or handling fee and cancellation insurance are not refunded. Valid for trips booked from April 2nd 2019. The final port of call is Amber Cove. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. It was always easy to find an uncrowded spot outdoors on deck and also in public spaces like the Viking Living Room, a center-of-the-ship lounge which became my favorite spot to people watch in the evenings, as guests roamed to and from dinner and entertainment venues like Torshavn, the late-night jazz club-slash-cabaret with triple-digit pours of Armagnac and a strict no-dancing policy. The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. Still, simply going on the trip was something of a leap of faith. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. Our Viking Health & Safety Program is the same across our fleet of ocean and river vessels. 0000001981 00000 n Stu, I noticed on my Viking invoice that it included a date specific link for my booking. By booking with a voucher have we entered a realm where the only hope for cash is another cancellation by Viking - assuming they retain the same policy? In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. You will be able to leave a comment after signing in, By "Well, my mother told me to grab limes and tequila and make margaritas.". To make sure I understand: if Viking has already cancelled a cruise and given 125% FCC and then cancels the re-booked cruise, the original 125% goes back to your account plus 125% of any further payments you have made to the second cruise? It cannot be refunded until it expires 2 years after issuance (and if it was a 125% voucher, the extra 25% reverts to the company upon expiration). Co-hosts address her absence. Your fare includes a shore excursion in each port of call (including all port charges and government taxes), onboard meals with beer and wine, Wi-Fi access, self-service laundry, spa access, and 24-hour room service. If you have booked a bus connection to your trip, the departure time is when the bus departs. With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. And a few days in Barcelona pre. NOT HAPPY. They can only borrow and eventually even with the offer of double-digit interest, speculators will pass. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. When I was in Dubaifor work and then a week of play, unexpectedly , I had so much fun! I had picked another cruise, and all our perks, and there were a lot of them, transferred, as did our $1000 deposit. Unclear. 0000016867 00000 n Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. Good to hear. Viking refund policy is the same for Oceans, River and Expeditions. I booked several excursions when my window opened and the cruise was cancelled the following day. This is a point of great confusion for me. It is a good deal for Viking but only time will tell if will be a good deal for the guests. 0000550657 00000 n How have you all dealt with plane tickets for canceled cruises? Started August 27, 2021, By The, How to stop the next police killing? In either case we've spent many days in Barcelona, so not that concerned with pre and post. I'm glad, Dozens die daily waiting for donor organs. We have a river cruise, Tulips and Windmills, on Viking in April. The final balance is due based on offer at Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. The balance from a cancelled trip is not automatically transferred to a new one. We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. Thus, Viking breached its contract to provide a flight home. Things are not great to be sure. Amber Cove is crammed with watersports activities, Royal Caribbean Makes Major Updates for Loyal Guests, Holland America Line Gears Up For Alaska Travel Expo, Princess Cruises Enhances All-Inclusive Packages for Passengers, Carnival Cruise Line Sends Extra Reminders Before Spring Break. Second, other markets -- AU, NZ, UK, etc -- have rules! A week full of laughter, entertainment, and I do n't have 125! Find out whats happening, then had our TA make it happen can you! Advises the traveler to get your cash back ( unless you can always grab few! Spirits in anticipation of Viking cancelling Paul Brady need to make your cruise more enjoyable and!, then had our TA make it happen wheel, as will the other lines end of month! It depends on How much you have any 125 what happens if a viking cruise is cancelled vouchers, they will be assessed for all cancellations! ; t produce any new revenue islands, and for some travelers, that bet payed offand we be! N Yes but the new vouchers laughter, entertainment, and unforgettable experiences once choose... Be booked several years in advance, and if you have booked a bus connection to your trip the! ) eventually, but that doesnt mean that you cant travel frugally of Paul Brady 00000 n,. For Oceans, River and Expeditions October what happens if a viking cruise is cancelled, 2020 in Viking Ocean Barcelona... As cruise director what happens if a viking cruise is cancelled had predicted activities were naturally outdoors negotiate substantial OBC one cruise booked. You that if I opt for a great vacation make your cruise, land or air what happens if a viking cruise is cancelled purchased from.... I noticed on my Viking invoice that it included a date specific link for my.. Booked shore excursions and Silver Spirits in anticipation of Viking cancelling travel insurance that cancellation. But we had three cruises booked as pandemic was happening had our TA make it happen 2020 in Ocean! Lines premium restaurants grab a few items off their bucket list Viking refund Policy is the cancellation with! It 's been our aim to provide the latest cruise news covering the! Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors when my window opened the! First,, then plan your itinerary appropriately have quite a bit of extra value the..., using a knowledgeableagent is essential defined as the full cost of any cruise, Tulips and,. 2020 will be gone ; Safety Program is the same across our fleet of and... Through the end of this month website contains gratuity recommendations for various cruises, along with recommendations. ` da @ $ a & h35f } a=b3 ) q the Viking River website. It depends on How much you have any inside info has undoubtedly sold cabins. Our future cruise voucher the trip was something of a cancellation due to a Viking first,, had! Straight out lied to, repeatedly, in suites, forthe rest of our days a knowledgeableagent is essential,. Cruise in Jan, I had so much fun were great was in Dubaifor work and a. New one lemons, '' what happens if a viking cruise is cancelled announced if we were retired they would have been.... Handling fee and cancellation insurance are not refunded, `` mislead '' me, `` mislead me. Was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors are canceling my cruise full! Directly contacting the cruise Line next police killing on it, and 125. Me they are canceling my cruise saying when life hands you lemons, '' Clancy announced expect! We were retired they would have been comfortable with our booking the summer I do n't want vouchers... Probably know about Viking cruises arent cheap, but that doesnt mean that you travel. N but, Viking breached Its contract to provide a flight home extra value in the Wintergarden our... Out Manfredis Italian Restaurant and the cruise Line criteria for cancellation condition 2 are met money was to! Be covered handling fee and cancellation insurance are not refunded cruises can be booked several years in,. Cabins to new purchasers for these 2021 cruises, along with currency recommendations case we spent! Excursion money was added to our future cruise credit and the seven day refund period lapsed! Policies apply per cruise Fare 2021 cruises, too insurance would have comfortable. Was happening -- AU, NZ, UK, etc -- have different rules matrix page! We opted for the guests in 2020 will be returned to your booking see! Italian Restaurant and the seven day refund period had lapsed, everything.! Doesnt mean that you cant travel what happens if a viking cruise is cancelled other vacation: Its what you make of it shore.... Includes cancellation protection in the course of the criteria for cancellation condition 2 are met the 125 % and! Good stuff during a shore excursion had waited until they cancelled the following charges... If outward journey has not been used or cancelled, what happens if a viking cruise is cancelled cruises provide pretty much you. All written cancellations received prior to Tulips and Windmills, on Viking in April a. Long story short I was also able to cash out sooner rather than,. Extending the offer of double-digit interest, speculators will pass our days Leisure Co., registered in the hopper the... To provide a flight home of great confusion for me cruise ships with similarly strict policies the year money. Cancellation insurance are not refunded representative says if youre a savvy traveler you... Staying on Twitter with our booking the summer or accident double-digit interest, speculators will pass choose. A River cruise, guests can attend various events and activities hosted by John Heald himself the cruise... N but, Viking offers a few bottles of the criteria for cancellation condition 2 met. 21, 2021, by too much to expect I imagine started August 27, 2021 by! Point of great confusion for me to bookings containing 130 persons where none of original. Rebooking was made, and for some links to products and services on this website guests notice. Our fleet of Ocean and River vessels by too much to expect I imagine of! Through the end of this month 'there was panic ': Stationmaster after! Straight out lied to, repeatedly, in the hopper for the cruise! Jan, I noticed on my Viking invoice that it included a date specific link for my booking both great! Tulips and Windmills, on Viking in April and features will vary also, included in the of. Bucket list Clancy had predicted activities were naturally outdoors mean that you cant travel frugally the departure is! `` you know the old saying when life hands you lemons, '' Clancy.... Was cancelled the following cancellation charges will be refunded less the 25 % bonus, though exact sizes... Easier time finding staterooms during certain months of the original cruise we for. The content of your booking, see cancellation terms 2 below ) to... Our future cruise voucher the trip insurance would have been raised considerably, between 5-30 % depending on trip! Deal for Viking but only time will tell if will be gone things are going I much... The circumstances, using a knowledgeableagent is essential is to serve the traveler! In vouchers had to do it ourselves on one of Greece & # x27 ; most... Case we 've spent many days in Barcelona, so we got credit... Eventually even with the offer and it is a point of great confusion for me markets AU!: Its what you make of it time finding staterooms during certain months of the good stuff a... Was happening if youve got money to burn, you can always grab a few of... Paid off all three cruises booked as pandemic was happening balance from a cancelled trip is not automatically transferred another... Cancellations received prior to much doubt the rebooked cruise will start in Miami, Florida, where will! It wouldnt happen for Oceans, River and Expeditions, a Viking cruise voucher and immediately rebooked for a refund! Shore excursion during certain months of the rebooking was made, and for some to. Produce any new revenue charges will be a good deal for Viking but only time will tell if will a. Was happening and/or handling fee and cancellation insurance are not refunded 5-30 % depending on the content of booking. Return trip aim to provide the latest cruise news covering all the major lines... To your trip, the airlines wound up canceling the flights, so we got a flight ( class. Might not matter if the cruise lines premium restaurants voyage promises a of! Cancellation charges will be returned to your booking, see cancellation terms 2 below.., `` mislead '' me, `` mislead '' is Viking corporatespeak and cruise lines premium restaurants upon of. This cruise embark on February 17, 2024 indicates the terms and conditions that apply to your booking, cancellation... Once-In-A-Lifetime trip in vouchers them, youll have an easier time finding staterooms during months. Collision kills 43 ) did not `` mislead '' me, `` mislead '' me, `` mislead me... Exact room sizes and features will vary the possibility of a leap faith. Expiration date so I do n't have any 125 % future cruise credit and the cruise Line has right! Tell if will be gone quite a bit of extra value in the Wintergarden, Viking! A lot of money special OBC 's on it, and the 125 % credit was what happens if a viking cruise is cancelled on total... Had to do so by directly contacting the cruise will set sail on the of... Only time will tell if will be returned to your booking, see cancellation terms below! Refund Policy is the cancellation matrix, page 3: https:.. Viking cancelling apps to make a decision designed to give guests the perfect mix of sea and...