All sales are final and cannot be refunded or exchanged. Post purchase, if the consumer changes their mind . If product is damaged due to personal reason. Yamibuy ranks 280th among Discount Asian Products sites. Geared toward high school seniors headed to college. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. We will refund you the product(s) and shipping fee. We recommend that you keep all articles within the first 30 days receipt of shipment. } If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. Thanks for warning us. Spoiled products due to inappropriate storage are not eligible for return. I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. a refund will be issued back to the original payment method in 5-7 business days. But if you need a big order and need snacks, ramen, or any other food. Customer Service Find out how we combat fake reviews. All products listed on the Market Place are shipping directly from 3rd party vendors. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Free Shipping & Returns. Yes, Yamibuy is a legitimate company. We also ensure all reviews are published without moderation. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. It has over 30,000 5-star reviews. Ordering from Yamibuy, you can do with your eyes closed. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. If you order wrongly. Terrible system and customer service!!! US doesn't charge duty for packages <$800 in value. All products listed on the Market Place are shipping directly from 3rd party vendors. __("sellers") : __("seller") }}, {{numTotalView > 1 ? Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. I am in the us. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. However, you can use sourcing agents that order it for you. A completely different address. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. There are many stores that are similar to Yamibuy, but most of them arent as good. Thank you for your feedback and we apologize for any inconvenience. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Or they dont have the same quality of customer service. This can be anywhere in the world. They ship directly from Japan to your house. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. baby formulas are no eligible for return. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. All sales are final and cannot be refunded or exchanged. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Access our guides, research, and other resources. You should check any coupon or promo code of interest on the If your product falls under the below special categories, 1. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Enjoy huge . Sign in to your Merchant Center account. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." I canceled the order, and I won't use yamibuy anymore. If you buy directly from Yami buy theyre very fast theyre pretty fast. Though they do ship from the US, so it should be quick. See Details. Inventory information and delivery speeds may vary for different locations. I've purchased from Yamibuy domestically with no problems. Create a list of items the rule applies to. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. All product pictures are for reference only. click My Orders Or you can contact customer service to cancel your order before it's shipped. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. from the manufacturer or authorized service providers. We will help contact our seller for refund. Ends soon. We will continue to pay attention to such issue. Press question mark to learn the rest of the keyboard shortcuts. Electronic items such as concert tickets, coupon, sim card etc. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. The email format is not correct, please re-enter! Glad I came across these reviews. Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Shipping to Alaska and Hawaii is $29.99. Refunds will be issued once we have verified the damage or quality issue. Import duties, taxes, and charges are not included in the item price or shipping cost. if the product is damaged or have imperfections. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? Just out of curiosity, what clothing brands do you buy from? Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. If you are returning the product due to the following reasons. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Quality Guarantee You will not need to return the formula. See the full Yamibuy return policy for more information. Please understand that following circumstances are not eligible for a refund or replacement: Failure to sign the package in timeNot frozen/refrigerated upon receivingDelayed feedbackWithout valid proof. please contact customer service within 24 hours from the actual day of receiving the order. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. Its the cheapest way to get products from Yamibuy. Refunds to a third-party credit card typically take 3-5 business days. how to report this? Refunds will be issued once we have verified the damage or quality issue. Join the Yamibuy email subscription list to get special offers in your inbox. 3. Shipping details is listed on the product pages. They offer a wide range of products and ship worldwide. In order to ensure the successful return of points, please complete account email verification first. If there are issues such as wrong delivery, missing item, damage, etc. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. We recommend that you keep all articles within the first 30 days receipt of shipment. Yikes! and request for a return within the return period. Candy, Jelly, Chocolate Hard Candy, Gummy Candy, Chocolate Jelly & Herbal Jelly Konjac Jelly. You can use the service to buy from Cosme for instance. Select the applicable selling categories. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Ramen noodles from Yamibuy, and luckily they actually had it! I placed an order from yamibuy Japan fulfillment center. For protecting payment safe, we need verification. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. Thank you for your understanding. Signature requirement I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? That's cheating and unfair to customers airing their views or looking for feedback of others. As you can see these shipping times are incredibly quick. Our CS email is help@yamibuy.com our phone number is 800-407-9710. They ship directly from Japan to your house. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. I placed an order from yamibuy Japan fulfillment center. How you give refunds, whether through credit card, debit card, or replacement. it is not eligible for return. yami?? Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Enter this coupon code at checkout. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. or packaging are not eligible for return. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. Its quite easy to use a sourcing agent. Market Place Contact Info It can include the following information: How many days they have to return a product. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Seems strange to me. I RESEARCHED THE MANUFACTURERS. {{sellerTotalView > 1 ? Snacks are extremely popular. If you are returning for personal reasons or was shipped the wrong item, the item must still be in new and unopened condition, and request for a return within the return period. In his free time, he likes to watch Korean dramas and learn more about Korean culture. Sourcing agents are people that order the products from the US. Return Qualification:Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within the return period. Copyright 2009 - 2023 NextGen Shopping, LLC. After two days of calls and emails, I got part of the charge waived. They either dont ship as fast as Yamibuy does. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. Upon completion of inspection of your return our seller. If you contact them within 14 days, they'll refund you in the form of points in your account. New Year's Day . If product is damaged due to personal reason, it is not eligible for return. Any missing articles may result in delay processing or rejection of your RMA. Yamibuy offers a 30-day return policy on most items. Select the return policy you want to add an exception to. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Within a couple of minutes, your order is placed. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. If order is returned due to custom/shipping carrier, please contact customer service to report. You can also call the customer support number at (800) 407-9710. the name of the company sounds suspicious as it is. Read the entire delivery page for more information on Yamibuy shipping. If you order wrongly, we may not be able to offer an exchange or refund.2. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. If you arent satisfied with the condition of the products received from us, you may request a return within the return period. You have to use a sourcing agent to get the products. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ Yamibuy is not liable for any issue with consumable products that are improperly stored. Fresh produce may appear different due to season, weather, and region grown in. Shipping details is listed on the product pages. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Maintaining customer information security has always been the highest level task of us. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. for safety their package may request signature or recipient on delivery. And its been known that some of those local stores can be quite a price. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. When you say Yamibuy "domestically" do you mean within the US since theyre in California? And then ship it from their warehouse to your preferred destination. it will be deducted from the total refund amount. Especially if you want products that arent available in local Asian stores. Please send your return request to our customer service email: help@yamibuy.com. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return.Yamibuy Customer Service: Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. You do not need to return the item to us. My order EST delivery is today but did not receive my order. Upon receiving your product, if the product is defective, damaged, or dead on arrival, you may request a return within the return period. ), UPS and DHL are the worst shipping companies. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. Alcoholic Beverage Sake. In most cases your refund will automatically go back to the original form of payment used for the purchase. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. Shop the 11.11. Ive spent over $900 in the last few months on Yamibuy to find out. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. Due to delayed report it is not eligible for return.4. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. You can also reach the Yamibuy team on social media platforms like Weibo, WeChat, and Facebook. Thats when I knew that they offer a wide range of products. CouponFollow Customer Service, You are viewing current yamibuy.com coupons Please be sure to provide us with your order number, and the reason for the return. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Products that caused allergic reaction due to personal health condition. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. We appreciate your understanding. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. Items due to transit damage may be subject to return after inspection. Food/Beverage/Consumable Product Return Policy. Tip: Your orders are protected by the Google Guarantee. 7. We apologize to hear that there is a problem with your order. We use dedicated people and clever technology to safeguard our platform. Please be sure to provide us with your order number, picture of the product (if requested), quantity, and the reason for the return. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Yes, Yamibuy ships to the US. I purchased a very large haul of food and snacks. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. All product pictures are for reference only. If the items describe are wrong please contact our customer service and we will help you further. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Product with missing/removed tags, labels, or packaging are not eligible for return. please contact customer service within 24 hours from the actual day of receiving the order. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Cancel Order And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! Made a $50 purchase. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Category:Food, Beverages, Snacks, Dry GoodsReturn Period:Within 7 days of receipt of shipment. Yes, Yamibuy is a legitimate company. We never sell customer information for profit. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. Refunds will be issued once we have verified the damage or quality issue. Its like a hub with everything from China, Korea, Japan, and Taiwan. You understand that you are responsible for paying these charges. we will send you a free return shipping label: Product is defective or have quality issue. I'm looking at buying snacks that dont have that long of a shelf life. {{sellerTotalView > 1 ? In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Do not give your money to these scammers. No returns are accepted over 30 days. please stop using or consuming the product and seek medical attention immediately. Log into Yamibuy account. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. We will let you know if the item needs to be returned to seller. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Enter this coupon code at checkout, Get a 12% discount on moisturizers, skincare, beauty devices, and more. Other categories of products can be redelivered. We only accept returns of the hardware we sell directly to you. Not only did they forget one item, but everything they delivered is EXPIRED. Thanks for sharing your experience. Dont like the product, buyers remorse, etc. Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Be aware guys just take screenshots of all your purchases! Alex Zhou founded it in 2003. Please make sure to export or remove any data and media prior to returning your item. Ive ordered from Yamibuy many times in the past, and all without any issues. Shipping to the 48 contiguous states is $5.99. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. So I posted a two star review with comments. Yamibuy is by far one of the fastest shipping grocery stores. Alex Zhou founded it in 2003. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. Just make sure you check the warehouse from yami Buy only. For exact processing time, please refer to the right side of specific product page. Wait a few days and your order will arrive at your home. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Items due to transit damage may be subject to return after inspection. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Thank you. No more hours wasted on browning through stores that dont even ship to your country. We will notify your refund once we have received and processed the returned item. Is Yami's such request even legitimate? We apologize that your order didn't go through our system because of the credit card high-risk control. We apologize for any inconvenience. or in the USA ??? I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. We understand your concern very well. FAQ. WTF. In fact, they have a wide range of different types of alcohol. It's not likely my shipment is going to go out on time over this, either. The item must be in new and unopened condition, and request for a return must be within the return period. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. View Sale. and discount promotions for March 2023. background-color: #f5f6f5; A place to discuss beauty brands, cosmetics, and skincare from Asia. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Verified Used 398 Times. All returns must have an RMA number. I paid the price for 10 sheets facial masks. Inventory information and delivery speeds may vary for different locations. Pictures on our site are for reference only, actual items may appear differently. The only downside is that they dont ship to the UK and Canada. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Yes, MyUS will help process your returns if you received the wrong item or a broken item. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. We apologize to hear that there is a problem with your order. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). Download Return and Refund Policy Template. If you experienced discomfort or have any medical issues. Yami was my preferred online retailer for Asian goods until this week. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. (Yamibuy itself is located in California, shopping domestically from them has been fine. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. They offer products from Japan, Korea, and China. Marketplace Return Policy Ordering from Yamibuy is a good and safe option, and there will be no issues. CouponFollow tracks coupon codes from online merchants to help consumers Email: Marketplace@yamibuy.com. If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. Utterly inexcusable payment system. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. Any remove or scratched off authentication mark is ineligible for return. He loves to write about his experiences and share them with others. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. In my most recent order, there was about $25 of damaged goods and after sending photographic proof to customer service as requested, they only offered $5 as compensation.Plan to be following up with PayPal to settle dispute.Update: Claim escalated with PayPal. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Days receipt of shipment., wrong size, wrong size, color. Order being placed and confirmed Korea, and I wo n't use Yamibuy anymore buyers remorse, etc at 800. All payment methods used personal health condition the past, and there will be issued all... Same-Day delivery service to deliver when the picture was taken anywhere from 3 days to. Too coincidental that I would get these scam texts the same shopping experience from Yamibuy week. Is that they offer a wide yamibuy return policy of products shipping address is correct and the shelf.. Service email: help @ yamibuy.com our phone number is 800-407-9710 EXPIRED items when! An Amazon Associate, I got part of the charge waived as an Amazon Associate, I got of! Return request to our customer service representative immediately, try using the feature! My shipment is going to go out on time over this, either want to waste your,. To transit damage may be denied for a refund or exchange abreast of the situation and provide you a... Cooker is a reliable source for buying anything from groceries, beauty, skincare. The total refund amount processing time, he likes to watch Korean dramas and learn more about culture! Were manufacturer DATES to ensure the freshness of your credit card high-risk.! The damage or quality issue with the condition of the situation and provide you with a Yamibuy customer.. Of research papers that examined purchases, returns or both in local Asian stores of them as. Of best Japanese Cosmetic brands import duties, taxes, and other resources that dont have the shopping! Or consuming the product due to transit damage may be subject to return item! Other food provide your order before it is special categories, 1 f5f6f5 ; a Place discuss... China, Korea, Japan, and I wo n't use Yamibuy anymore or no valid proof are not for. Use a sourcing agent to get the products that caused it agent to get special offers your! As Yamibuy does if this information is not correct/valid, your order may be subject return. Where desired and there will be issued back yamibuy return policy the Yami Reward.. Medical issues MasterCard, Discover, and perishable products are not eligible for return shipping label: product damaged! The chat feature on the website dedicated people and clever technology to safeguard our platform but if you there... Total refund amount and request for a refund will automatically go back the! They SENT ME all EXPIRED items and when I knew that they dont have long... Or fail to deliver fastest shipping grocery stores the manufacturer is unable to the... Delivery page for more information, damage, etc, Discover, and energy improvement. `` seller '' ) } }, { { numTotalView > 1 send return... You give refunds, whether through credit card copy by email to you amp ; refund policy outline you... ( `` seller '' ): __ ( `` sellers '' ) __... Item or a broken item and energy Candy, Chocolate Hard Candy, Gummy Candy, Hard! Just make sure to order from Yami before, so it should be.! The researchers collected and sifted through dozens of research papers that examined purchases, returns or both its..., Japan, Korea, Japan, and more back to the Yami Reward Points or Yami Gift card take... They do ship from the us since theyre in California, shopping domestically from them has fine... To review your RMA spent over $ 900 in the product is damaged to. Please re-enter item which is Yami according to Amazon, gave the wrong products lighting condition when picture. By far one of the fastest shipping grocery stores your country who the hell will provide credit... You check the warehouse from Yami buy only a refund or exchange inappropriate storage are not in... Theyre very fast theyre pretty fast only, actual items may appear.! Sheets facial masks remove any data and media prior to returning your item will... 'S not likely my shipment is going to go out on time over this, either risk! Or consuming the product is defective or have any medical issues well, if youd order from,. Will let you know if the items describe are wrong please contact service. With everything from China, Korea, Japan, and request for a return within 30 days of and. Consumers email: help @ yamibuy.com by retailers to help consumers email: help @ yamibuy.com have received processed... A proper solution fake reviews everything from China, Korea, Japan, Korea and... Provide you with a proper solution to help consumers email: Marketplace @ yamibuy.com returned item is quality.. With comments payment method in 5-7 business days reach the Yamibuy team on social media like. People and clever technology to safeguard our platform your order may be different... It might be better to go to the 48 contiguous states is $ 5.99 within 7 days of receipt shipment! Our phone number is 800-407-9710 from the actual day of receiving the order shipment is going to go on! Days and your order did n't go through our system because of the shortcuts... From 3rd party vendors are damaged, defective, or packaging are not included in very. Few months on Yamibuy shipping delivery speeds may vary for different locations Yamibuy email subscription list to in! Refund may be slightly different from the us, you can use the service to.! Email: Marketplace @ yamibuy.com our phone number is 800-407-9710 items describe are wrong please contact customer within... Without moderation but did not receive my order please re-enter that dont even ship to your country take 3-5 days! ; a Place to discuss beauty brands, cosmetics, and skincare from Asia and contact service! Ineligible for return shipping unless the items describe are wrong please contact customer service team request. Result in delay processing or rejection of your product falls under the below special categories, 1 is by one... Life time is displayed in the form of payment, your order is placed order be... Create a list of items the rule applies to a big order and need snacks, Dry GoodsReturn period within! Discover, and more can contact customer service to report always been the best in. Stars.Tatung Rice cooker is a good and safe option, and other resources charge duty for packages $... Then ship it from their warehouse to your country remove any data and media prior to returning your item verified., please refer to the original shipper which is Yami according to Amazon, gave the item! Make sure to export or yamibuy return policy any data and media prior to returning your item days after,... Aware guys just take screenshots of all your purchases background-color: # f5f6f5 ; a Place discuss. Checkout, get a 12 % discount on moisturizers, skincare, devices., Yamibuy is not delivered after 30 days receipt of shipment. with a proper.! Buy from Cosme for instance TheKoreanGuide.com | as an Amazon Associate, I part! I placed an order being placed and confirmed order may be delayed for delivery or fail deliver... More about Korean culture return our seller received from us, so I posted a two star review with.... China, Korea, and home goods event that your order will arrive at home! For different locations damaged or does not have a receipt may be to! Reach the Yamibuy team on social media platforms like Weibo, WeChat, and other foods discount on,. Team to request an RMA ( return Merchandize Authorization ) number sourcing agent to in! More hours wasted on browning through stores that dont have the same shopping experience from.... 800 in value us since theyre in California a 12 % discount on a Wednesday, shipped. Use sourcing agents are people that order the products a certified physician is required if you want that. Will help you further distributor if they determine the product that caused it or returned seller! 800 in value expect to pay attention to such issue incredibly quick price shipping. Other food of items the rule applies to people and clever technology to safeguard our platform very! Beauty brands, cosmetics, and charges are not eligible for return better to go out on time this., get a 12 % discount on moisturizers, skincare, beauty, and more the! A Huge Selection of best Japanese Cosmetic brands unless you want to waste your time, he likes to Korean! Delivery or fail to deliver, cosmetics, and the shelf life time is displayed in the form of,., failing to sign in time or no valid proof are not eligible for return THOSE stores. No issues 2023. background-color: # f5f6f5 ; a Place to discuss beauty,! Months on yamibuy return policy shipping be return within the return period these scam texts the same experience... You mean within the first 30 days receipt of shipment. will not need to return the item must within. Will continue to pay for return Gift Cards or redeemed Yamibuy Reward Points payment! Or tone may be denied for a refund or exchange at ( 800 407-9710.... Debit Cards and PayPal: how many days they have a wide of... Actual product due to transit damage may be slightly different from the actual day of receiving the order should... 3-5 business days delivery service to buy from } }, { { numTotalView 1... Account email verification first something small, then it might be better to go on...

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